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- Tasks: Lead the front of house team and deliver top-notch hospitality to our guests.
- Company: Join Butcombe Pubs & Inns, an award-winning business known for its premium establishments.
- Benefits: Enjoy competitive pay, tips, 75% food discount, and industry-leading training.
- Why this job: Be part of a friendly team in a historic pub with a vibrant atmosphere and community focus.
- Qualifications: Experience in hospitality management is preferred; passion for customer service is essential.
- Other info: Part-time role with opportunities for personal growth and mental health support.
Join to apply for the Front of House Team Leader role at Butcombe Pubs & Inns.
Overview
This range is provided by Butcombe Pubs & Inns. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We are a bold, award-winning business that empowers our teams to operate boutique, premium establishments that aim to impress our customers within an industry-leading environment. We run friendly, welcoming pubs, restaurants, and hotels with high standards, taking a unique approach to be the best we can be.
Role Description
We are seeking a front of house supervisor to join our team. Responsibilities include delivering excellent hospitality to our customers and supporting the management team in leading a shift.
About The Crown, Tolldown
A 16th-century traditional pub and inn nestled amidst Gloucestershire's scenic countryside, close to Dyrham Park, Bath, M4, and Bristol Airport. It features 9 boutique en-suite rooms, locally-sourced seasonal dishes, a wide range of real ales, craft beers, lagers, ciders, and classic cocktails, all in a cozy, rustic setting with a dog-friendly and child-friendly environment, plus a sun-trap beer garden.
Benefits
- Work for an award-winning company recognized at the National Publican Awards.
- Access to Liberation Life for cashback and discounts.
- Gain diverse experience across different businesses and food offers.
- Competitive hourly pay, tips, 75% food discount on shift, and possible accommodation.
- Industry-leading training and development programs.
- Support from experienced management and access to quality local produce.
- Participation in team events, rewards, discounts, and benefits, including 50% off food on shift.
- Support for mental health through initiatives like the Burnt Chef Project and an Employee Assistance Program.
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Part-time
- Job function: Management and Hospitality
- Industry: Hospitality
Front of House Team Leader employer: Butcombe Pubs & Inns
Contact Detail:
Butcombe Pubs & Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with Butcombe Pubs & Inns and their unique approach to hospitality. Understanding their values and what sets them apart will help you demonstrate your alignment with their culture during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or handled difficult situations in the past. This will highlight your capability to support the management team effectively.
✨Tip Number 3
Engage with current employees on platforms like LinkedIn to gain insights into the work environment and expectations. This can provide you with valuable information to tailor your approach during the interview process.
✨Tip Number 4
Prepare questions that reflect your interest in the role and the company, such as inquiries about their training programmes or team events. This shows your enthusiasm and commitment to being part of their award-winning team.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Front of House Team Leader position. Tailor your application to highlight relevant experience in hospitality and team leadership.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles in hospitality, focusing on any supervisory or leadership experience. Use bullet points for clarity and include specific achievements that demonstrate your ability to deliver excellent customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and why you want to work at Butcombe Pubs & Inns. Mention specific aspects of the company that appeal to you, such as their commitment to high standards and team empowerment.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Butcombe Pubs & Inns
✨Showcase Your Hospitality Skills
As a Front of House Team Leader, your ability to deliver excellent hospitality is crucial. Be prepared to share specific examples of how you've provided outstanding service in previous roles, and demonstrate your passion for creating memorable experiences for customers.
✨Understand the Company Culture
Butcombe Pubs & Inns prides itself on being a bold and award-winning business. Research their values and approach to hospitality, and be ready to discuss how you align with their mission to impress customers in a premium environment.
✨Prepare for Leadership Questions
Since this role involves supporting the management team, expect questions about your leadership style and experience. Think of situations where you've successfully led a team or handled challenges, and be ready to explain your approach to motivating and guiding others.
✨Familiarise Yourself with the Venue
The Crown, Tolldown has a unique charm and offerings. Familiarise yourself with its history, menu, and atmosphere. Being able to speak knowledgeably about the pub will show your genuine interest in the role and help you connect with the interviewers.
