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- Tasks: Deliver amazing bar and waiting hospitality to our customers.
- Company: Join an award-winning business known for its fun and welcoming atmosphere.
- Benefits: Enjoy competitive pay, tips, and 75% off food on shift.
- Why this job: Be part of a diverse team that values your ideas and supports your growth.
- Qualifications: No specific qualifications required; just bring your passion for hospitality!
- Other info: We support mental health initiatives and provide 24/7 assistance for our team.
We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be.
We are looking for a front of house team member to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers.
At the Lion Inn, Winchcombe we make every effort to make you feel at home where we also welcome our four-legged friends.
What’s in it for you?
- The chance to work for an award-winning business. We have won the Best Food offer (2019 & 2020) and Best Managed Pub Company (2021) at The National Publican Awards.
- Access to Liberation Life – an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
- The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development; we want your ideas!
- A competitive hourly rate plus an equal share of great tips.
- Access to industry leading training and development. We offer bespoke training plans as part of our ‘Pillars of Progression’ programme.
- We offer additional support and coaching from our talented managers.
- You will work with some of the best locally sourced food and drink produce, including our own, award-winning beer!
- We will back with you the tools you need to do a great job and have invested significantly in our properties.
- The buzz that comes with team parties, events, training courses, great suppliers and some of the industry’s best team rewards, discounts and benefits (including 75% off food on shift).
- A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Front of House Team Member - The Lion Inn employer: Butcombe Group
Contact Detail:
Butcombe Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - The Lion Inn
✨Tip Number 1
Familiarise yourself with The Lion Inn's values and mission. Understanding their commitment to high standards and customer satisfaction will help you align your approach during the interview, showcasing how you can contribute to their welcoming atmosphere.
✨Tip Number 2
Prepare to discuss your previous experience in hospitality. Think of specific examples where you delivered exceptional service or handled challenging situations, as this will demonstrate your capability to thrive in a fast-paced environment like The Lion Inn.
✨Tip Number 3
Show enthusiasm for working with a diverse team and engaging with customers. Highlight your ability to work collaboratively and share ideas, as The Lion Inn values input from its team members in developing their business.
✨Tip Number 4
Be ready to express your passion for food and drink, especially local produce. Mention any relevant knowledge or experiences you have that relate to their award-winning offerings, which will show your genuine interest in the role.
We think you need these skills to ace Front of House Team Member - The Lion Inn
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the ethos of The Lion Inn. Highlight your alignment with their values of empowerment, collaboration, and high standards in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Emphasise any roles where you delivered exceptional service or worked in a team environment, as these are key for a front of house position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to contribute to The Lion Inn's welcoming atmosphere. Mention specific examples of how you've 'wowed' customers in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Butcombe Group
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences that highlight your love for providing excellent service, whether it's in a bar, restaurant, or any customer-facing role.
✨Demonstrate Team Spirit
Since this role is all about being part of a family-like team, be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues in the past to create a positive atmosphere for customers.
✨Be Ready to Discuss Ideas
The Lion Inn values input from its team members, so come prepared with ideas on how to enhance customer experience or improve operations. This shows that you're proactive and invested in the success of the business.
✨Highlight Your Adaptability
Working in a dynamic environment like The Lion Inn means being adaptable. Be ready to share instances where you've successfully handled unexpected situations or changes in a fast-paced setting, showcasing your ability to thrive under pressure.
