At a Glance
- Tasks: Deliver warm, friendly service and create memorable guest experiences.
- Company: Join the award-winning Butcombe Group, known for its vibrant culture.
- Benefits: Enjoy discounts, healthcare cover, and extra holiday on your birthday.
- Other info: Celebrate your milestones with exciting rewards and recognition.
- Why this job: Be part of a supportive team and grow your career in hospitality.
- Qualifications: A passion for hospitality and a positive, can-do attitude.
The predicted salary is between 9.9 - 12.1 £ per hour.
At Liberation Pubs & Bars, part of Butcombe Group, we’re all about great food, great service, and creating moments that people remember. We’re proud of our Channel Islands heritage and the part we’ve played in local communities for over 150 years, and we continue to build on that by creating great places for people to come together. We’re looking for friendly, energetic, and guest-focused Front of House Team Member to join our team. If you love hospitality, enjoy working as part of a close-knit team, and take pride in delivering brilliant service, this could be the perfect role for you!
What You’ll Be Doing
- Creating brilliant guest experiences by delivering warm, friendly and efficient service at all times
- Serving food and drinks across the bar, restaurant, and outdoor areas with confidence and care
- Helping to keep the pub running smoothly throughout the day, including set-up and close-down of service
- Maintaining high standards of cleanliness, presentation, and atmosphere across all front-of-house areas
- Supporting the team during busy shifts to ensure service is fast, smooth, and well-organised
- Preparing the bar and restaurant areas for service, including restocking and glassware management
- Following all safety, hygiene, and licensing standards to keep guests and colleagues safe
- Working closely with your team to create a positive, energetic, and supportive environment
- Taking pride in your role, bringing personality, and delivering every shift with a “can do” attitude
What's In It For You?
- Award-Winning Culture – Join one of The Sunday Times Best Places to Work 2025, winners of The Publican Awards Best Pub Employer 501+2026, and recognised nationally for our industry-leading training and development programmes
- Healthcare Cover – Comprehensive healthcare support via Westfield Health Benefits
- Bar – Access discounts, cashback, and perks across major retailers, holidays, groceries, days out, and more.
- Career Growth & Development – From structured training plans to development opportunities across the business, we’ll support you in building a long-term career in hospitality.
- Length of Service Awards: Celebrate milestones with exciting rewards for your dedication.
- Annual Awards Night: Be recognised and celebrated through our annual Bar Raiser Ball awards, dedicated to recognising the incredible work our teams do.
- Extra Time Off – Enjoy an extra day of holiday on your birthday, plus the option to purchase additional holiday throughout the year.
- Team Discounts – Enjoy 30% off across Liberation Pubs & Bars and 50% off food whilst on shift.
- Wellbeing Support – We’re proud ambassadors of The Burnt Chef Project and provide access to a 24/7 Employee Assistance Programme to support your wellbeing.
Why Join Butcombe Group?
We believe hospitality is at its best when people can be themselves. That’s why we’ve created a culture where everyone belongs, a place where you’re encouraged to just be you. We work From the Heart, Set the Bar High, Raise the Spirits, and create experiences that genuinely become the Talk of the Town.
Front of House Team Member employer: Butcombe Group
Butcombe Boutique Inns is an excellent employer that values its team members and fosters a vibrant work culture where hospitality thrives. With opportunities for personal growth and development, employees are encouraged to enhance their skills in a supportive environment while enjoying the unique charm of working in a boutique setting. Located in a picturesque area, our team enjoys not only competitive benefits but also the chance to create unforgettable experiences for guests in a lively and engaging atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Butcombe Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Butcombe Group
Don't be shy about reaching out to Butcombe Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Butcombe Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Butcombe Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
