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- Tasks: Lead shifts and deliver exceptional hospitality in a vibrant pub environment.
- Company: Join an award-winning business known for its premium food and welcoming atmosphere.
- Benefits: Enjoy 50% off food on shift, team events, and cashback on major retailers.
- Why this job: Be part of a supportive team that values mental health and empowers your ideas.
- Qualifications: No specific qualifications required; just a passion for great service and teamwork.
- Other info: Potential accommodation available and access to industry-leading training programmes.
- You will work closely with some of the best locally sourced food and drink produce, including our own award-winning beer!
- We will provide you with the tools needed to do a great job and have invested significantly in our properties.
- Enjoy team parties, events, training courses, great suppliers, and industry-leading rewards, discounts, and benefits (including 50% off food on shift).
- We are a business that cares about you. As ambassadors for the Burnt Chef Project, we fight the stigma of mental health and work with them to train and support our teams. We also offer a 24/7 Employee Assistance Program for support.
- We are an award-winning, bold business that empowers our teams with autonomy to operate boutique, premium venues that impress our customers within an industry-leading environment. We run friendly, welcoming pubs, restaurants, and hotels with high standards, always striving to be the best.
- We are seeking a Front of House Supervisor to join our family. This role involves delivering exceptional hospitality and supporting management in leading a shift. Our pub, located on the Kennet & Avon canal in the North Wessex Downs near Reading and Newbury racecourse, is a charming place perfect in all seasons, from winter fires to summer alfresco dining in our beautiful garden.
- What’s in it for you?
- The opportunity to work for an award-winning business, recognized at the National Publican Awards for Best Food, Premium Food Offer, and Best Managed Pub Co (2024). You will work with some of the industry\’s most talented people.
- Access to Liberation Life, a platform offering cashback with major retailers and savings on holidays, groceries, gifts, and more.
- The chance to work in a diverse, eclectic company, gaining experience across various businesses and food offers. We encourage a collaborative approach, giving you independence to drive your pub’s success and implement your ideas.
- A competitive hourly rate, tips, and 75% off food on shift. Accommodation may also be available.
- Access to industry-leading training and development through our \’Pillars of Progression\’ programme.
- Additional support and coaching from our operations team and talented managers.
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Front of House Team Leader - The Dundas Arms employer: Butcombe Group
Contact Detail:
Butcombe Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader - The Dundas Arms
✨Tip Number 1
Familiarise yourself with the Dundas Arms and its unique offerings. Understanding their award-winning beer and locally sourced food will help you engage in meaningful conversations during your interview, showcasing your genuine interest in the role.
✨Tip Number 2
Highlight your experience in delivering exceptional hospitality. Be prepared to share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the values of the Dundas Arms.
✨Tip Number 3
Demonstrate your leadership skills by discussing any past experiences where you've successfully led a team or managed a shift. The ability to support management and lead a team is crucial for this position, so make sure to emphasise your relevant experiences.
✨Tip Number 4
Show your commitment to mental health awareness and team support. Since the Dundas Arms is an ambassador for the Burnt Chef Project, mentioning your understanding of mental health issues and how you can contribute to a supportive work environment will set you apart from other candidates.
We think you need these skills to ace Front of House Team Leader - The Dundas Arms
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Front of House Team Leader position. Tailor your application to highlight relevant experience in hospitality and leadership.
Showcase Your Passion: Express your enthusiasm for working in a vibrant pub environment. Mention any previous experience with locally sourced food and drink, as well as your commitment to delivering exceptional customer service.
Highlight Relevant Skills: Emphasise skills that are crucial for the role, such as team leadership, communication, and problem-solving. Provide specific examples from your past experiences that demonstrate these abilities.
Personalise Your Application: Make your application stand out by personalising it. Address the hiring manager by name if possible, and mention why you want to work specifically at The Dundas Arms, referencing their values and community involvement.
How to prepare for a job interview at Butcombe Group
✨Know the Company
Before your interview, take some time to research The Dundas Arms. Familiarise yourself with their values, mission, and the unique offerings they provide, such as their award-winning beer and commitment to mental health support. This will show your genuine interest in the role and the company.
✨Showcase Your Hospitality Skills
As a Front of House Team Leader, exceptional hospitality is key. Prepare examples from your past experiences where you delivered outstanding service or resolved customer issues effectively. Highlighting these skills will demonstrate your capability to lead a shift successfully.
✨Emphasise Team Collaboration
The role involves working closely with a team, so be ready to discuss how you foster collaboration and support among colleagues. Share instances where you contributed to a positive team environment or helped implement ideas that improved operations.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the training opportunities available, the 'Pillars of Progression' programme, or how the company supports its staff's mental health. This shows your enthusiasm for growth and your alignment with their values.
