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- Tasks: Join us as a Front of House Team Member, delivering amazing hospitality to our customers.
- Company: We're an award-winning business known for our fun and welcoming pubs and restaurants.
- Benefits: Enjoy competitive pay, tips, discounts, and access to cash-back offers with major retailers.
- Why this job: Be part of a diverse team, contribute your ideas, and gain valuable experience in the hospitality industry.
- Qualifications: No specific qualifications required; just bring your friendly attitude and willingness to learn!
- Other info: We support mental health initiatives and offer 24/7 assistance through our Employee Assistance Program.
Front of House Team Member – Newbury We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that \’wow\’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be. We are looking for a front of house team member to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers. Your friendly 4 gold star country pub with rooms, we\’re here to give you a true taste of the great British outdoors! What\’s in it for you? The chance to work for an award-winning business. We have won the Best Food offer (2019 & 2020) and Best Managed Pub Company (2021) at The National Publican Awards. Access to Liberation Life – an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more! The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development; we want your ideas! A competitive hourly rate plus an equal share of great tips. Access to industry leading training and development. We offer bespoke training plans as part of our \’Pillars of Progression\’ programme. We offer additional support and coaching from our talented managers. You will work with some of the best locally sourced food and drink produce, including our own, award-winning beer! We will back with you the tools you need to do a great job and have invested significantly in our properties. The buzz that comes with team parties, events, training courses, great suppliers and some of the industry\’s best team rewards, discounts and benefits (including 75% off food on shift). A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Front of House Team Member - Newbury employer: Butcombe Brewing Co.
Contact Detail:
Butcombe Brewing Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - Newbury
✨Tip Number 1
Familiarize yourself with the unique offerings of the pub and restaurant. Knowing the menu, especially the award-winning dishes and drinks, will help you engage with customers and showcase your enthusiasm during the interview.
✨Tip Number 2
Highlight any previous experience in hospitality or customer service roles. Be ready to share specific examples of how you've created memorable experiences for customers, as this aligns with our goal of delivering amazing hospitality.
✨Tip Number 3
Show your passion for teamwork and collaboration. We value ideas from all team members, so be prepared to discuss how you can contribute to a positive work environment and enhance the overall guest experience.
✨Tip Number 4
Research the Burnt Chef Project and our commitment to mental health support. Being knowledgeable about our values and initiatives will demonstrate your alignment with our company culture and your genuine interest in being part of our team.
We think you need these skills to ace Front of House Team Member - Newbury
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Front of House Team Member position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as delivering amazing hospitality and being part of a friendly team.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality or customer service. Emphasize any previous roles where you demonstrated excellent communication skills and a positive attitude, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work for this award-winning business and how your values align with theirs, especially regarding teamwork and customer service.
Showcase Your Personality: In your application, let your personality shine through. Since the role is about creating a welcoming atmosphere, share anecdotes or experiences that demonstrate your friendly nature and ability to connect with customers.
How to prepare for a job interview at Butcombe Brewing Co.
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry. Share experiences where you went above and beyond to create a memorable experience for customers, as this aligns with the company's commitment to 'wow' their guests.
✨Emphasize Teamwork
Highlight your ability to work collaboratively in a team environment. Discuss past experiences where you contributed to a positive team dynamic, as this role is about being part of a family that values collaboration and support.
✨Demonstrate Knowledge of Local Produce
Familiarize yourself with local food and drink offerings, especially if they are unique to the area. Showing that you appreciate and understand the importance of locally sourced products can set you apart from other candidates.
✨Be Ready to Share Ideas
Since the company values input from its team members, come prepared with ideas or suggestions that could enhance customer experience or improve operations. This shows initiative and a willingness to contribute to the business's success.
