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- Tasks: Join us as a Front of House Team Member, delivering amazing hospitality to our customers.
- Company: We're an award-winning pub and restaurant known for our fun, welcoming atmosphere and high standards.
- Benefits: Enjoy competitive pay, tips, and 75% off food on shift, plus access to cashback deals!
- Why this job: Be part of a diverse team, contribute your ideas, and gain valuable experience in a vibrant environment.
- Qualifications: No specific qualifications required; just bring your passion for great service and teamwork!
- Other info: We support mental health initiatives and offer 24/7 assistance for our team members.
Front of House Team Member – Haslemere We are a bold, award-winning business who pride ourselves in empowering our teams with the autonomy to operate premium, fun businesses that \’wow\’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants and hotels with high standards and take a different approach to others; always striving to be the best we can be. We are looking for a front of house team member to join the family. This role encompasses delivering amazing bar and waiting hospitality to our customers. The Mill is a beautifully restored local pub and restaurant in Shottermill, just outside Haslemere. Dating back to the 16th century, the pub has been recently refurbished – expect all the charm and atmosphere of a traditional English country pub, with characterful interiors, cosy furnishings and open fires throughout. On the menu our focus is locally sourced produce and ingredients, with exciting takes on pub classics alongside seasonally-inspired dishes. Behind the bar, we have a cracking selection of beer and cider from our own award-winning Butcombe Brewery, and an extensive wine list. Outside our heated pergola terrace and beer gardens offer the perfect space for drinking and dining year-round, with wood-fired pizza and rotisserie served from our al fresco kitchen. What\’s in it for you? The chance to work for an award-winning business. We have won the Best Food offer (2019 & 2020) and Best Managed Pub Company (2021) at The National Publican Awards. Access to Liberation Life – an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more! The opportunity to work for a diverse, eclectic company and gain experience in a range of businesses and food offers. We take a collaborative approach to business development; we want your ideas! A competitive hourly rate plus an equal share of great tips. Access to industry leading training and development. We offer bespoke training plans as part of our \’Pillars of Progression\’ programme. We offer additional support and coaching from our talented managers. You will work with some of the best locally sourced food and drink produce, including our own, award-winning beer! We will back with you the tools you need to do a great job and have invested significantly in our properties. The buzz that comes with team parties, events, training courses, great suppliers and some of the industry\’s best team rewards, discounts and benefits (including 75% off food on shift). A business who cares about you. We are ambassadors for the Burnt Chef Project fighting the stigma of mental health and working with them to train and support our teams. We also offer an Employee Assistance Program that is there 24/7 to provide you with support.
Front of House Team Member - Haslemere employer: Butcombe Brewing Co.
Contact Detail:
Butcombe Brewing Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member - Haslemere
✨Tip Number 1
Familiarize yourself with the local area and the pub's history. Knowing about The Mill's charm and its focus on locally sourced produce will help you connect with the team and customers during your interview.
✨Tip Number 2
Show your passion for hospitality! Be ready to share examples of how you've delivered exceptional service in the past, as this role is all about creating memorable experiences for guests.
✨Tip Number 3
Highlight your teamwork skills. Since this position involves working closely with others, demonstrating your ability to collaborate and support your colleagues will make you stand out.
✨Tip Number 4
Be prepared to discuss your ideas for enhancing customer experience. This company values input from its team members, so showing that you're proactive and creative can set you apart from other candidates.
We think you need these skills to ace Front of House Team Member - Haslemere
Some tips for your application 🫡
Understand the Role: Take some time to fully understand what it means to be a Front of House Team Member. Familiarize yourself with the responsibilities and expectations outlined in the job description, especially focusing on delivering exceptional hospitality.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasize any previous roles where you provided excellent service, worked in a team, or contributed to a positive customer experience.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your enthusiasm for joining their team. Mention specific aspects of the company that resonate with you, such as their commitment to quality and community.
Showcase Your Personality: In your application, let your personality shine through. The company values a friendly and welcoming atmosphere, so express your enthusiasm for working in a vibrant environment and your ability to connect with customers.
How to prepare for a job interview at Butcombe Brewing Co.
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences that highlight your love for providing excellent service and creating memorable experiences for customers.
✨Know the Menu
Familiarize yourself with the menu and drink offerings at The Mill. Being able to discuss specific dishes or drinks shows that you are genuinely interested in the role and prepared to engage with customers about what they can enjoy.
✨Emphasize Teamwork
This role is all about working as part of a team. Be ready to share examples of how you've successfully collaborated with others in past jobs, and highlight your ability to contribute positively to a team environment.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask the interviewer about the company culture, training opportunities, or their approach to customer service. This demonstrates your interest in the position and helps you assess if it's the right fit for you.
