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- Tasks: Lead a team to deliver top-notch hospitality and support management during shifts.
- Company: Join an award-winning pub and inn known for its welcoming atmosphere and high standards.
- Benefits: Enjoy competitive pay, tips, 75% off food, and access to discounts with major retailers.
- Why this job: Be part of a dynamic team in a vibrant environment that values your ideas and growth.
- Qualifications: No specific qualifications required; just a passion for hospitality and teamwork.
- Other info: Accommodation may be available, plus industry-leading training and mental health support.
The predicted salary is between 24000 - 36000 £ per year.
We are a bold, award-winning business who pride
ourselves in empowering our teams with the autonomy to operate boutique, premium
businesses that ‘wow’ our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs,
restaurants and hotels with
high standards and take a different approach to others; always striving to be
the best we can be.
We are looking for a front of house supervisor to join the family. This role
encompasses delivering amazing bar and waiting hospitality to our customers and
supporting our management team in leading a shift.
The Bowl is a traditional pub and inn tucked away in the village of Almondsbury, near Bristol. Expect thick stone walls, rustic beams and open fires ready to roar in the winter, and sunny patios for the warmer months, with 12 cosy ensuite bedrooms that will feel like home from home.
On the menu, hearty pub classics sit alongside stunning seasonal dishes, with a cracking selection of award-winning Butcombe beer, local cider and wine behind the bar.
What’s
in it for you?
- The
chance to work for an award-winning business. We have won multiple high profile awards over the last few years at the prestigious National Publican Awards including Best Food and Premium Food Offer and Best Managed Pub Co (2024). You will be working with some of the
most talented people in the industry. - Access to Liberation Life – an incredible platform where you can earn cash-back with major retailers, save money on your purchases including holidays, groceries, gifts and much more!
- The
opportunity to work for a diverse, eclectic company and gain experience in
a range of businesses and food offers.
We take a collaborative approach to business development, giving
you independence to drive your pub to success and implement your own ideas
– the bigger the better! - A
competitive hourly rate plus an equal share of great tips and 75% off food
on shift. Accommodation may also be
available. - Access
to industry leading training and development. We offer bespoke training plans as part
of our ‘Pillars of Progression’ programme. - We
offer additional support and coaching from our operations team and
talented managers. - You
will work closely with some of the best locally sourced food and drink
produce, including our own, award-winning beer! - We
will back with you the tools you need to do a great job and have invested
significantly in our properties. - The buzz that comes with team parties,
events, training courses, great suppliers and some of the industry’s
best team rewards, discounts and benefits (including 50% off food on shift). - A
business who cares about you. We are
ambassadors for the Burnt Chef Project fighting the stigma of mental health and
working with them to train and support our teams. We also offer an Employee Assistance Program
that is there 24/7 to provide you with support.
Front of House Team Leader employer: Butcombe Brewery
Contact Detail:
Butcombe Brewery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with The Bowl's unique offerings and atmosphere. Understanding the menu, especially the seasonal dishes and award-winning drinks, will help you engage with customers and demonstrate your passion for the role during interviews.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience in hospitality where you've led a team or managed shifts. Highlighting specific examples of how you motivated your team or improved service can set you apart from other candidates.
✨Tip Number 3
Connect with current employees on social media platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which you can leverage in your conversations during the hiring process.
✨Tip Number 4
Prepare thoughtful questions about the company's approach to customer service and team development. This shows your genuine interest in the role and aligns with their emphasis on autonomy and business development.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Front of House Team Leader. Tailor your application to highlight relevant experience in hospitality and leadership.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles in hospitality, focusing on any supervisory or leadership experience. Use bullet points for clarity and include specific achievements that demonstrate your ability to deliver excellent customer service.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are drawn to their unique approach in the hospitality industry and how your values align with theirs. Be sure to include examples of how you've successfully led teams or improved customer experiences in the past.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are formatted neatly. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Butcombe Brewery
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to provide excellent service, as this aligns with the company's commitment to 'wow' their customers.
✨Demonstrate Leadership Skills
As a Front of House Team Leader, you'll need to support the management team. Be prepared to discuss your previous leadership experiences, how you motivate a team, and any strategies you've used to handle difficult situations effectively.
✨Know the Menu and Offerings
Familiarise yourself with the pub's menu and drink offerings, especially the award-winning Butcombe beer and local cider. Being knowledgeable about what they serve shows your genuine interest in the role and helps you engage with customers better.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the company culture, opportunities for growth within the 'Pillars of Progression' programme, or how they support mental health initiatives. This demonstrates your interest in being part of their team.
