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- Tasks: Manage guest reservations and enhance experiences from enquiry to departure.
- Company: Leading pub group in the UK with a focus on guest satisfaction.
- Benefits: Flexible hours, employee perks, and opportunities for growth.
- Why this job: Join a vibrant team and make a difference in guest experiences.
- Qualifications: Hospitality experience and strong organisational skills required.
- Other info: Fast-paced environment with both full-time and part-time options available.
The predicted salary is between 24000 - 36000 £ per year.
A leading pub group in the UK is seeking a detail-oriented Reservations Agent to enhance guest experiences from initial enquiry to departure.
Responsibilities include:
- Managing the reservation process
- Booking tables
- Maximising revenue through effective selling techniques
Ideal candidates should have:
- Hospitality experience
- Strong organisational skills
- The ability to work in a fast-paced environment
This position offers flexibility with full-time and part-time options as well as numerous employee benefits.
Guest Reservations Specialist - Hybrid in Wrington employer: Butcombe Brewery - HR
Contact Detail:
Butcombe Brewery - HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Reservations Specialist - Hybrid in Wrington
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to talk about your experience and how it relates to enhancing guest experiences. Keep it concise but impactful!
✨Tip Number 3
Stay organised! Keep track of the jobs you’ve applied for and follow up if you haven’t heard back. A polite nudge can show your enthusiasm and help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to show you’re genuinely interested in joining our team.
We think you need these skills to ace Guest Reservations Specialist - Hybrid in Wrington
Some tips for your application 🫡
Show Your Hospitality Experience: Make sure to highlight any previous roles in hospitality. We want to see how your experience can enhance guest experiences, so share specific examples of how you've made a difference in past positions.
Be Detail-Oriented: Since the role is all about managing reservations, we need to know you’re detail-oriented. When writing your application, double-check for typos and ensure all information is accurate. It shows us you care!
Demonstrate Your Organisational Skills: We love candidates who can juggle multiple tasks! In your application, give us a glimpse of how you stay organised in a fast-paced environment. Share any tools or methods you use to keep everything on track.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Butcombe Brewery - HR
✨Know the Company Inside Out
Before your interview, do some homework on the pub group. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only impress the interviewer but also help you tailor your answers to align with their goals.
✨Showcase Your Organisational Skills
As a Reservations Agent, being organised is key. Prepare examples from your past experiences where you successfully managed multiple bookings or handled challenging situations. Highlighting these skills will demonstrate that you're ready for the fast-paced environment they mentioned.
✨Practice Your Selling Techniques
Since the role involves maximising revenue through effective selling, brush up on your sales techniques. Think of ways you can upsell or enhance guest experiences during the reservation process. Be ready to discuss how you would approach this in the interview.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
