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- Tasks: Manage reservations and enhance guest experiences in a vibrant pub environment.
- Company: Leading UK pub group known for its welcoming atmosphere.
- Benefits: Flexible hours, employee discounts, and opportunities for career growth.
- Why this job: Join a fun team and make every guest's visit memorable!
- Qualifications: Hospitality experience and strong organisational skills required.
- Other info: Perfect for students or anyone seeking flexible work options.
The predicted salary is between 24000 - 36000 £ per year.
A leading pub group in the UK is looking for a detail-oriented Reservations Agent to manage the reservation process from enquiry to departure. The role involves booking tables and maximizing revenue through effective selling techniques.
Ideal candidates will have hospitality experience and strong organisational skills. This position offers both full-time and part-time options along with various employee benefits, making it suitable for various lifestyles.
Guest Experience & Reservations Specialist (Flexible Hours) in Wrington employer: Butcombe Brewery - HR
Contact Detail:
Butcombe Brewery - HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience & Reservations Specialist (Flexible Hours) in Wrington
✨Tip Number 1
Get to know the company! Research the pub group and understand their values and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your selling techniques! Since the role involves maximising revenue, brush up on your upselling skills. Think about how you can suggest additional services or menu items that enhance the guest experience.
✨Tip Number 3
Show off your organisational skills! Be ready to discuss how you manage multiple reservations and keep everything running smoothly. Maybe even share a story about a time you handled a tricky booking situation like a pro!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way for us to get to know you and your passion for the role. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Guest Experience & Reservations Specialist (Flexible Hours) in Wrington
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences that highlight your enthusiasm for creating memorable guest experiences.
Be Detail-Oriented: Since the role requires managing reservations meticulously, make sure your application reflects your attention to detail. Double-check for typos and ensure your formatting is consistent – it shows us you care!
Highlight Your Organisational Skills: We’re looking for someone who can juggle multiple tasks efficiently. In your application, mention specific examples of how you've successfully managed your time and organised your workload in previous roles.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at Butcombe Brewery - HR
✨Know the Company Inside Out
Before your interview, do some homework on the pub group. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Hospitality Experience
Be ready to discuss your previous roles in hospitality. Share specific examples of how you've handled reservations, dealt with customer inquiries, or maximised revenue. Highlighting your relevant experience will demonstrate that you're the right fit for the Reservations Agent role.
✨Demonstrate Strong Organisational Skills
Since the role requires excellent organisational skills, prepare to discuss how you manage multiple tasks effectively. You might want to share a time when you successfully juggled various responsibilities, ensuring everything ran smoothly. This will show that you can handle the demands of the position.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team culture, training opportunities, or how they measure success in the Reservations department. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
