At a Glance
- Tasks: Help diverse clients secure meaningful employment and upskill for their future.
- Company: Join BUSY Ability, a not-for-profit with 47 years of experience in empowering individuals.
- Benefits: Enjoy a competitive salary, extra leave days, and a dedicated training budget.
- Other info: Flexible work hours and a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Customer service experience and strong problem-solving skills are essential.
The predicted salary is between 60000 - 72000 £ per year.
Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.
BUSY Ability is part of The BUSY Group, a not-for-profit organisation with over 47 years' experience in its field. BUSY Ability enables people with a disability and those with a lived experience of the justice system to realise their full potential through participation in meaningful employment, engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.
A bit about the role... Working within a Workforce Australia specialist contract; Ex-Offenders Program as an Employment Consultant means taking on the challenging yet fulfilling responsibility of assisting a diverse range of clients in securing sustainable meaningful employment. You'll manage a varied and active caseload, focusing on retraining and upskilling while forging partnerships with local employers to create opportunities. This role requires resilience, outstanding conflict resolution abilities, and a track record of meeting KPIs. If you're passionate about making a positive impact on individuals' lives and communities, this position is perfect for you! This role is full time, fixed term until 30 June 2027 based in our Southport-NIND office. Working hours are 8:30am-5pm Monday to Friday, in office.
BUSY Benefits:
- Competitive salary: Circa $72k + super + NFP salary sacrifice
- NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card!
- 3 additional paid annual leave days – Christmas closure
- Clear pathways for internal advancement
- Dedicated training budget for personal and professional growth
- BUSY Benefits program - Paid parental Leave, retail discounts and access to Fitness Passport
- Enjoy work that genuinely impacts lives
- Employee Assistance Program with Sonder Wellbeing App
- Monthly, FLEXI day off
- Work as part of a team whilst working autonomously with your clients!
A bit about your experience…
- Demonstrated customer service experience
- Digitally savvy – intermediate computer skills
- Previous administration experience
- Ability to work under pressure and meet KPI’s
- Ability to resolve complex client situations with resilience and maturity
- Ability to obtain a Blue Card and National Police Check with no outcomes
This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role. The BUSY Group prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities. Candidates with lived experience in the justice system are encouraged to apply.
Employment Consultant in Southport employer: BUSY Cloud HR
As an Accounts Coordinator with the BUSY Group, you will thrive in a supportive and inclusive work environment that prioritises employee well-being and professional development. Enjoy the flexibility of a hybrid work model in Southport, along with unique benefits such as additional paid leave, a dedicated training budget, and a strong commitment to diversity and inclusion. With clear pathways for advancement and a focus on community engagement, this role offers a meaningful opportunity to make a positive impact while growing your career.
StudySmarter Expert Advice🤫
We think this is how you could land Employment Consultant in Southport
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by BUSY Cloud HR.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like BUSY Cloud HR.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at BUSY Cloud HR.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at BUSY Cloud HR. Apply directly through us to stand out!
We think you need these skills to ace Employment Consultant in Southport
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of BUSY Cloud HR. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Employment Consultant, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at BUSY Cloud HR
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of BUSY Cloud HR. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
