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- Tasks: Lead and support teams to help jobseekers achieve meaningful employment.
- Company: Not-for-profit organisation with over 47 years of experience in empowering individuals.
- Benefits: Competitive salary, extra leave days, hybrid work model, and professional development budget.
- Other info: Diverse workplace encouraging applications from all backgrounds, including those with lived experiences.
- Why this job: Make a real difference in people's lives while building strong community connections.
- Qualifications: Experience in leadership, coaching, and managing performance in employment services.
The predicted salary is between 85000 - 94500 £ per year.
BUSY Ability is part of The BUSY Group, a not-for-profit organisation with over 47 years' experience in its field. BUSY Ability enables people with a disability and those with a lived experience of the justice system to realise their full potential through participation in meaningful employment, engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.
The purpose of this position is to lead, manage and foster a supportive work environment with teams over multiple locations. This role is a key player in the Ex-Offenders program across the Gold Coast region. The Business Manager is tasked with fostering a supportive and encouraging culture to assist our consultants in building strong community networks and relationships to assist in the jobseeker journey toward employment opportunities. You will ensure jobseekers, clients and stakeholders receive quality service provision, and will work with the Operations Manager to ensure that BUSY Ability exceeds Government key performance indicators and contractual obligations. This role is a full-time fixed-term contract until 30 June 2027 with potential for extension, based out of our Southport Nind St office.
BUSY Benefits:
- Competitive salary: $85,000 - $94,500 + super + NFP salary sacrifice
- NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card
- 4 additional paid annual leave days – 1 My BUSY Day and 3 days at Christmas
- Monthly FLEXI day off
- Enjoy a hybrid work model, collaborating in the office and working from home
- Clear pathways for internal advancement
- Dedicated training budget for personal and professional growth
- BUSY Benefits program - Paid parental Leave, retail discounts and access to Fitness Passport
- Enjoy work that genuinely impacts lives
- Employee Assistance Program with Sonder Wellbeing App
Skills And Experiences:
- Lead, coach and develop Employment Consultants and Work Support Consultants to achieve sustainable employment outcomes
- Drive performance across all sites, ensuring KPI targets, placement outcomes and service standards are consistently exceeded
- Oversee service delivery, workflow and customer experience across multiple locations
- Ensure full contractual compliance with Employment Services requirements, including audits, quality standards and documentation
- Manage financial performance including forecasting, budgeting and achieving region profitability targets
- Recruit, induct and onboard new team members and manage performance through regular coaching and the Managing for Excellence framework
- Build strong relationships with Services Australia, local employers and community partners
- Ability to obtain a Blue Card and National Police Check
- Open drivers licence
This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role. The BUSY Group prioritises the safeguarding of children and all vulnerable people by adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities. Candidates with lived experience in the justice system are encouraged to apply.
Business Manager in Southport employer: BUSY Cloud HR
Contact Detail:
BUSY Cloud HR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Manager in Southport
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up local meetups. The more people you know, the better your chances of landing that Business Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in leading teams and driving performance. Use real examples to demonstrate how you've helped others achieve their goals.
✨Tip Number 3
Don’t be shy about following up! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in making a positive impact.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your passion for helping others. Plus, it’s the best way to ensure your application gets seen by the right people at BUSY Ability.
We think you need these skills to ace Business Manager in Southport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Business Manager role. Highlight your experience in leading teams and driving performance, as well as any relevant work with jobseekers or community networks.
Showcase Your Impact: We want to see how you've made a difference in previous roles. Share specific examples of how you've helped individuals achieve employment outcomes or improved service delivery in your past positions.
Be Authentic: Let your personality shine through in your application. We value genuine passion for helping others, so don’t hesitate to share your motivations for wanting to join BUSY Ability and how you align with our mission.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at BUSY Cloud HR
✨Know Your Stuff
Before the interview, make sure you thoroughly understand BUSY Ability's mission and values. Familiarise yourself with their Ex-Offenders program and how it impacts the community. This will show your genuine interest in the role and help you connect your experience to their goals.
✨Showcase Your Leadership Skills
As a Business Manager, you'll be leading teams across multiple locations. Prepare examples of how you've successfully coached and developed team members in the past. Highlight specific outcomes you've achieved through your leadership to demonstrate your capability.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of scenarios where you've had to drive performance or manage compliance issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Build Rapport with Interviewers
During the interview, take the time to build a connection with your interviewers. Ask them about their experiences at BUSY Ability and share your passion for making a difference in the community. A positive rapport can leave a lasting impression and set you apart from other candidates.