At a Glance
- Tasks: Support apprentices and manage client relationships while keeping operations running smoothly.
- Company: The BUSY Group, a not-for-profit with 47 years of community service experience.
- Benefits: Hybrid work model, additional leave days, and a dedicated training budget.
- Other info: Join a diverse team with clear pathways for career advancement.
- Why this job: Make a real impact by supporting apprentices and employers across Australia.
- Qualifications: Experience in account coordination and strong Microsoft Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.
The BUSY Group is a not-for-profit organisation with 47 years of experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and now in New Zealand and the United Kingdom, we offer an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, Inclusive Employment Australia, specialist schools and allied health services.
About the Role…
- Support apprentices.
- Build client relationships.
- Keep our systems running smoothly.
As our Apprenticeship Support Services Account Coordinator, you’ll be the friendly, reliable go-to for clients, apprentices and internal teams — helping keep the Australian Apprenticeship Support Services (AASS) program running seamlessly. The role includes:
- Responding to AASS enquiries with professionalism, clarity and a customer-first mindset.
- Maintaining accurate records across electronic and hard-copy systems to ensure data integrity.
- Coordinating large corporate accounts and supporting ongoing relationship management.
- Partnering with BUSY At Work Field Officers to drive product uptake and deliver exceptional service.
- Providing day-to-day admin support to keep operations running smoothly.
This role is full time, fixed term to 30/06/2028 with a possibility of extension. Enjoy a hybrid work model, collaborating in the office at Southport and working from home.
Why You'll Love This Role:
- A role with purpose — supporting apprentices and employers across Australia.
- A collaborative team that values communication, initiative and reliability.
- The chance to build strong relationships with key corporate clients.
- A mix of admin, coordination and client engagement — no two days look the same.
- 4 additional paid annual leave days – 1 My BUSY Day and 3 days at Christmas.
- Enjoy a hybrid model, collaborating in the office and working from home.
- Clear pathways for internal advancement.
- Dedicated training budget for personal and professional growth.
- BUSY Benefits program - Paid parental Leave, retail discounts and access to Fitness Passport.
- Community Giving day.
- Enjoy work that genuinely impacts lives.
- Employee Assistance Program with Sonder Wellbeing App.
Skills And Experiences:
A bit about your experience…
- Strong proficiency in Microsoft Excel, with the ability to create detailed spreadsheets.
- Proven experience in maintaining and developing productive client relationships.
- At least 2 years of experience in Account Coordination/Administration, enhancing customer relationships.
- Preferably 2+ years of experience in an Australian Apprenticeship Centre, handling apprenticeship paperwork and advice.
- Experience in project coordination, liaising with teams, and meeting client deadlines.
- Ability to obtain a Blue Card and National Police Check.
Next steps... Candidate care is important to us, this role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.
The BUSY Group is an Organisation that puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.
Accounts Coordinator in Southport employer: BUSY Cloud HR
The BUSY Group is an exceptional employer that prioritises making skills and education accessible, fostering a collaborative work culture where your contributions genuinely impact the lives of apprentices and employers across Australia. With a hybrid work model based in Southport, employees enjoy additional paid leave, a dedicated training budget for personal growth, and clear pathways for advancement, all while being part of a mission-driven organisation that values diversity and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Accounts Coordinator in Southport
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. We want you to be able to speak confidently about how your skills align with their needs. Practise common interview questions and have your own questions ready to show your interest!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to remind them why you’re a great fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar names when we’re reviewing candidates. Let’s get you that Accounts Coordinator role!
We think you need these skills to ace Accounts Coordinator in Southport
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Accounts Coordinator role. Highlight your experience in client relationships and administration, as these are key to what we’re looking for at StudySmarter.
Showcase Your Skills:Don’t forget to mention your proficiency in Microsoft Excel and any relevant experience with apprenticeship paperwork. We want to see how your skills can help us support apprentices effectively!
Be Professional and Personable:When writing your application, keep a friendly yet professional tone. We value communication and a customer-first mindset, so let your personality shine through while maintaining professionalism.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates about your application!
How to prepare for a job interview at BUSY Cloud HR
✨Know Your Stuff
Before the interview, make sure you’re familiar with the BUSY Group and its mission. Understand their services and how they support apprentices. This will show your genuine interest in the role and help you connect your skills to their needs.
✨Showcase Your Communication Skills
As an Accounts Coordinator, communication is key. Prepare examples of how you've successfully built client relationships in the past. Be ready to discuss how you handle enquiries with professionalism and clarity, as this aligns perfectly with what they’re looking for.
✨Demonstrate Your Organisational Skills
Bring along examples of your previous work that highlight your organisational abilities. Whether it’s managing spreadsheets in Excel or coordinating projects, be prepared to discuss how you keep everything running smoothly and meet deadlines.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the hybrid work model, or opportunities for professional growth. This shows you’re engaged and thinking about how you can contribute to their mission.
