Nursery Office Manager 31865

We are looking for a confident, innovative, professional front of house manager to join the team at our Guildford,Fitzsimmons centre to deliver exceptional customer service, always looking to go the extra mile for our children, parents, and visitors. You will work in partnership with the Management team to ensure smooth running of the nursery., + Welcome our parents and children each day and be their first point of contact over email and telephone

• Meet and greet all visitors and contractors in a professional manner

• Manage administrative duties, which will include managing the child/ parent database, preparation of paperwork and communication to our invoicing and funding team, raising purchase orders.

• Set up and support recruitment and marketing events along with the Centre Director

• Generate and distribute memos, newsletters

• Take minutes of staff meetings and other ad hoc meetings as required.

• Maintain accurate and confidential staff, children’s, and parent’s records

• Ensuring registers generated by nursery software are accurate and up to date

• Issue parent terms and conditions and application forms and collection of completed application forms, booking fees and deposits

• Maintaining a well organised and tidy nursery office/reception

• Previous experience using Microsoft systems

• Ability to work on own initiative

• Confident communicator verbally and written

• Excellent organisational and interpersonal skills

• Flexible approach

Preferred Skills and experience

• Previous office/administration role

• Qualification in Early Years or Customer service

• Understanding of Nursery processes

• Safeguarding knowledge

• Flexible working hours on a shift pattern within the nursery’s opening hours 7.30am-6pm

• Substantial childcare discount

• Enhanced holiday allowance with an extra day off for your birthday

• Onsite parking

• Access to Busy Bees Virtual Learning Academy for continued professional development opportunities

• Access to retail and lifestyle discounts via our Bravo Benefits

• Access to personalised support for work, health and wellbeing via Lifeworks