Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic Front of House team, ensuring top-notch service at college events.
- Company: Join Busy Bee Recruitment, a top agency connecting talent with prestigious opportunities across the UK.
- Benefits: Enjoy strong pension contributions, generous annual leave, meal allowances, and training opportunities.
- Why this job: Be part of a vibrant culture in a historic college, making a real impact on guest experiences.
- Qualifications: Bring your organisational skills and customer service experience to thrive in a fast-paced environment.
- Other info: This is a permanent role with flexible hours, including days, evenings, and weekends.
The predicted salary is between 26100 - 36100 £ per year.
Location: Cambridge, Cambridgeshire
Hours: 37.5 hours Per Week – Day’s, Evenings and Weekends.
Salary: £31,129 Per Annum
Benefits: Strong pension contributions, Cash Healthcare Scheme, Group Life Insurance Cover, Generous Annual leave of 34 Working Days, Meal allowance, Parking on site, Training & Development opportunities. Paid holiday entitlement
Duration: Permanent
Join our client in the heart of Cambridge as a Front of House Supervisor! Working on behalf of one of the most prestigious colleges in Cambridge, you will deliver a highly efficient and excellent quality service.
Job Duties:
- Lead and supervise the Front of House team, including casual staff, ensuring a consistently high standard of service is delivered to Fellows, students, and guests daily.
- Plan and take an active role in the service of food and beverages at a variety of college functions, including Feasts, Reunion Dinners, Fellows’ Dinners, conferences, private events, and those held at the Master’s Lodge.
- Ensure all staff are properly briefed before each event, with attention to any specific requirements or guest needs.
- Oversee the timely setup and catering service in all College rooms booked for events or dining, ensuring they are arranged according to specifications.
- Ensure compliance with college policies and legal regulations related to Food Safety, Health and Safety, and COSHH. Provide training on the safe and proper use of catering equipment as necessary.
- Conduct regular spot checks across food and coffee service areas to confirm correct setup, presentation, and food labelling.
- Participate in the recruitment and onboarding of new casual staff. Support the ongoing development of the team to maintain excellent service standards for both internal and external guests.
- Promote operational efficiency within the department by managing staffing schedules, monitoring productivity, minimizing overtime, and ensuring the correct and economical use of hired linen and cleaning materials.
- Maintain proactive engagement with guests to ensure expectations are met. Address all customer feedback promptly and courteously.
What we are looking for:
- Good organisational skills
- Reliable and enthusiastic with prior experience in a customer facing role with a ‘can do’ attitude
- Ability to work well under pressure.
- Able to work as part of a team but also work alone using your own initiative
- Good communication and interpersonal skills.
- Customer service skills
So, are you ready for your next job? Hit on the apply button today.
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
Front Of House Supervisor employer: Busy Bee Recruitment
Contact Detail:
Busy Bee Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Supervisor
✨Tip Number 1
Familiarise yourself with the college's values and mission. Understanding their ethos will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your ability to motivate and train staff will be crucial for this supervisory position.
✨Tip Number 3
Research common challenges faced in front of house roles, especially in a college setting. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of the college if possible. They can provide insights into the work culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Front Of House Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and supervisory roles. Emphasise any previous work in hospitality or event management, as this will resonate with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your organisational skills and ability to lead a team. Mention specific examples of how you've successfully managed events or improved service standards in past roles.
Highlight Relevant Skills: In your application, clearly outline your communication and interpersonal skills. Provide examples of how you've handled customer feedback and maintained high service standards under pressure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Front of House Supervisor.
How to prepare for a job interview at Busy Bee Recruitment
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you effectively managed a team in a customer-facing role. Highlight any specific examples where you improved service standards or resolved conflicts.
✨Demonstrate Your Organisational Abilities
This role requires excellent organisational skills. During the interview, share examples of how you've successfully planned and executed events or managed schedules in a busy environment. Mention any tools or methods you use to stay organised.
✨Emphasise Customer Service Excellence
Customer service is key in this position. Prepare to discuss how you've handled customer feedback in the past and what steps you took to ensure guest satisfaction. Show that you understand the importance of maintaining high service standards.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle pressure and unexpected situations. Think about times when you had to think on your feet or adapt quickly to changes during an event. Practice articulating your thought process clearly.
