Customer Service Administrator

Customer Service Administrator Start Date: ASAP Location: Waterbeach, Cambridgeshire Hours: 08:55 – 17:10 – Monday-Friday 36.25 hours per week Salary: £12.21 per hour + Holiday Pay + overtime Overtime Rates: Anything worked over 36.25 hours is paid at £14 per hour. Are you looking to start a new office-based career? Are you a friendly individual with previous customer service experience? Candidates with a background is hospitality, retail, office, or graduates would be suitable for this role! Who are we? We are Busy Bee Recruitment, an awarding-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our wonderful client base. Duties: * Answering the telephone dealing with multiple customer enquiries * Constructing emails to customers dealing with enquires and complaints * Being part of a relatively small team, you will need to gain all round experience to help, if necessary, in all areas of the office routine * Updating the CRM system accordingly * Processing of sales orders * Processing high volume emails Skills Required: * Strong IT skills * The ability to be organised and efficiently follow through each job * Be a conscientious team player with good all-round communication skills * Good telephone manner * Proven team player * Be energetic & positive, with a ‘can do’ attitude towards customers at all time If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary vacancy