At The BUSY Group, we're committed to making a positive difference in the lives of individuals, families and communities. With operations spanning Australia, New Zealand, Canada and the UK, our team supports people through employment services, education, skills development and community programs that create meaningful opportunities and lasting impact.
Job Description
About the Role
At The BUSY Group, we're growing rapidly and investing heavily in our digital presence. We're seeking an experienced Website Specialist - Growth Projects to lead the delivery of new website builds, website refurbishments and strategic digital projects across a diverse portfolio of more than 20 websites.
This is a unique opportunity to join a purpose-driven organisation where your work will directly support initiatives that change lives through employment, education, apprenticeships, skills and community services. Reporting to the Digital Marketing Manager, you'll play a critical role in helping our brands grow through high-performing, engaging and user-focused digital experiences.
As the Website Specialist - Growth Projects, you'll take ownership of website and digital project delivery from concept through to launch and post-launch review. Working across multiple concurrent projects, you'll coordinate stakeholders, manage timelines, oversee website implementation, monitor quality standards and ensure projects are delivered on time and to scope.
This role combines hands-on website management with strong project coordination skills, making it ideal for someone who enjoys both the technical and organisational aspects of digital delivery.
You'll work closely with our growth projects team, digital specialists, content and creative teams, business stakeholders and external partners to create outstanding digital experiences that support organisational growth.
Key responsibilities
Lead Website Projects End-to-End
- Manage multiple website builds, refurbishments and digital projects simultaneously
- Translate business requirements into clearly defined project scopes and delivery plans
- Develop and manage project timelines, milestones, risks and dependencies
- Coordinate internal stakeholders, agencies and suppliers throughout project delivery
- Drive projects through discovery, build, testing, approvals, launch and review phases
Website Build & Implementation
- Build and maintain websites, landing pages and microsites using WordPress and modern page builders
- Configure page structures, forms, calls-to-action and user journeys
- Implement content and creative assets using approved templates and design systems
- Coordinate specialist development and integrations with external partners
- Support website launches and transition projects into business-as-usual ownership
Quality, Performance & User Experience
- Conduct comprehensive quality assurance testing before launch
- Ensure websites are responsive, accessible and aligned with UX best practice
- Implement on-page SEO and website performance standards
- Coordinate analytics, tracking and conversion measurement requirements
- Monitor and resolve website issues to ensure high-quality outcomes
Security, Privacy & Compliance
- Support security, privacy and procurement approval processes for web platforms and vendors
- Assist with risk assessments and approval documentation
- Ensure approved tools, plugins and integrations meet organisational standards
- Coordinate with internal technical, security and infrastructure teams when required
- Work closely with content, creative, CRM and digital marketing specialists
- Engage business stakeholders and external suppliers to drive project outcomes
- Evaluate project performance and identify opportunities for improvement
- Maintain reusable templates, processes and project documentation
- Contribute ideas that improve website delivery and digital performance
Why BUSY?
- A meaningful role within a purpose-driven organisation.
- A collaborative and supportive team environment.
- The opportunity to contribute to an organisation making a real difference across Australia, New Zealand, the UK and Canada.
- Genuine career progression across a growing organisationwith a personal training and development budget
- Enjoy a hybrid work model, collaborating in the office and working from home
- Paid Parental Leave and annual My BUSY Day
- 3 day gifted leave Christmas closure
- Fitness Passport, retail discounts and wellbeing programs
Desired Skills and Experience
About you
You're a highly organised digital professional who thrives on managing multiple priorities and delivering quality outcomes. You're equally comfortable discussing business objectives with stakeholders as you are working within a CMS to bring a project to life. You enjoy solving problems, building relationships and ensuring nothing falls through the cracks. You will have:
- 7+ years' experience delivering website or digital projects
- Proven experience managing website projects from planning through to launch
- Strong hands-on experience with WordPress and modern page builders
- Experience working with website content, forms, integrations and digital platforms
- Knowledge of accessibility, SEO, website performance and analytics best practices
- Strong project management, stakeholder engagement and communication skills
- Ability to manage competing deadlines while maintaining attention to detail
- A proactive and solutions-focused approach
- Degree or Diploma in Digital Media, Web Development, Marketing, Communications, Project Management or a related discipline, or
- Equivalent relevant industry experience
Highly regarded:
- Experience with Bricks, Elementor, Gravity Forms, HubSpot, GA4 or Google Tag Manager
- Working knowledge of HTML and CSS
- Experience working in growth marketing or digital transformation environments
- Experience managing third-party vendors and agencies
- Exposure to security, privacy and procurement approval processes
- Experience working across multiple brands or large organisations
Next Steps
This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.
The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.
The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities
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Website Specialist - Growth Projects in Sefton employer: BUSY Ability
BUSY At Work is an excellent employer that prioritises the growth and development of its employees, offering a supportive work culture where mentorship and collaboration thrive. Located in Southport, the company provides unique opportunities for early childhood graduates to transition smoothly into their careers, with access to valuable networks and resources that enhance their professional journey. Join a dedicated team committed to making a meaningful impact in the education sector while enjoying a fulfilling and rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Website Specialist - Growth Projects in Sefton
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like BUSY Ability are looking for when hiring for a Website Specialist - Growth Projects.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to BUSY Ability for the Website Specialist - Growth Projects, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at BUSY Ability as a Website Specialist - Growth Projects, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out BUSY Ability’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Website Specialist - Growth Projects.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at BUSY Ability, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with BUSY Ability's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at BUSY Ability. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at BUSY Ability
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that BUSY Ability uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at BUSY Ability. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
