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- Tasks: Greet customers with a smile and manage the switchboard efficiently.
- Company: Join a friendly team at Busseys in Norwich, dedicated to customer satisfaction.
- Benefits: Part-time hours, flexible shifts, and full training provided.
- Why this job: Be the first point of contact and make a positive impact on customer experiences.
- Qualifications: Great communication skills and a positive attitude; experience is a plus but not required.
- Other info: Inclusive workplace promoting diversity and fair treatment for all.
The predicted salary is between 11 - 14 £ per hour.
Customers are at the heart of all we do and our receptionists have a friendly and positive approach to meeting and greeting all customers entering the showroom, along with covering the main switchboard. We are looking for an enthusiastic, hardworking individual to join our busy reception team in Norwich who will maintain and deliver our high standards of customer satisfaction.
Your main responsibility will be to provide a courteous and efficient service to all our customers both on the phone and in person. Main duties will include:
- Qualifying customer needs and managing the direction of customers within the showroom environment providing courteous and friendly customer service at all times
- Operating the group’s switchboard efficiently directing calls in a prompt and timely fashion
- Providing effective administrative assistance when required
The successful candidate will be an organised, effective member of the team with a positive attitude. Excellent telephone manner, communication, IT, keyboard and administration skills are crucial to this role. Previous experience is desirable but not essential as full training will be given.
This is a part-time position working Monday to Friday 8am to 1pm. There is a requirement to work Saturdays 8am to 5pm on a rota. Flexibility to provide cover for holidays and sickness is essential.
Busseys are dedicated to providing an inclusive culture throughout the whole business and actively promote diversity with the elimination of discrimination in the workplace. We are committed to ensuring every employee job applicant is treated fairly and no less favourably based on the grounds of age, disability, gender, sexual orientation, nationality, religion or belief. We are opposed to all forms of unlawful and unfair discrimination.
Ready to join the team? To apply for this exciting position, please complete an application form or for more information contact our Human Resources department.
Receptionist in Norwich employer: Busseys
Contact Detail:
Busseys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Norwich
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values and customer service approach so you can show them you're on the same page when you walk in for that interview.
✨Tip Number 2
Practice your greeting! As a receptionist, you'll be the face of the company. Nail that friendly and positive vibe in your mock interviews or even in front of a mirror to boost your confidence.
✨Tip Number 3
Don’t just sit back and wait for the call! Follow up after your interview with a thank-you email. It shows enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit!
✨Tip Number 4
Finally, apply through our website! We love seeing applications come directly from candidates who are keen to join us. It makes the process smoother and shows you’re genuinely interested in being part of our team.
We think you need these skills to ace Receptionist in Norwich
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring a positive vibe to our reception team.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous customer service roles or administrative tasks you've handled, even if they were informal!
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and keep your application focused. Avoid jargon and make it easy for us to see why you’d be a great fit for the receptionist role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Busseys
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what they stand for. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a receptionist, first impressions matter! Practice a warm and friendly greeting. You want to convey enthusiasm and positivity right from the start. Think about how you would welcome a customer into the showroom and try to replicate that energy during your interview.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, be prepared to demonstrate your skills. During the interview, listen carefully, respond thoughtfully, and maintain eye contact. You might even want to share examples of how you've effectively communicated in previous roles or situations.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like dealing with a difficult customer or managing multiple calls at once. Think through these scenarios beforehand and prepare your responses. This will show that you can think on your feet and are ready for the challenges of the role.
