At a Glance
- Tasks: Join our Leasing team as an apprentice and support customers with fleet management and sales.
- Company: Award-winning family business with a rich history and a focus on innovation.
- Benefits: Apprentice salary, flexible working hours, and excellent employee benefits.
- Other info: Inclusive culture promoting diversity and tailored working patterns.
- Why this job: Kickstart your career in a supportive environment where your contributions are valued.
- Qualifications: Good communication, organisation skills, and a desire to learn.
The predicted salary is between 15000 - 20000 £ per year.
We have a fantastic opportunity for someone to join our Leasing team as an apprentice working for an award-winning family business with a development path through to a full Leasing Account Manager. Busseys are one of Norfolk’s most successful family businesses, employing approximately 200 people throughout the county and have been a Ford Main dealer since 1923. Our Leasing/Contract Hire business assists businesses and consumers whilst maintaining the highest levels of customer service and professionalism.
The ideal candidate will have good communication and organisation skills, a desire to learn and develop, and superb attention to detail. They will join a team which is at the core of the group’s operations supporting each other in a fast-paced environment to ensure we exceed every customer’s expectations.
Key development areas:
- Fleet administration and fleet management
- Sales Support
- Managing customers
- Marketing and Business Development
In return, you will receive an apprentice rate salary, excellent employee benefits and will be joining a great team where your contribution will be recognised and valued. As a flexible, inclusive employer, we can tailor the position to suit a range of flexible working patterns, both in terms of hours per day and days per week. If you are the right candidate for the role, we will do our best to accommodate your needs.
Busseys are dedicated to providing an inclusive culture throughout the whole business and actively promote diversity with the elimination of discrimination in the workplace. We are committed to ensuring every employee and job applicant is treated fairly and no less favourably based on the grounds of age, disability, gender, sexual orientation, nationality, religion or belief. We are opposed to all forms of unlawful and unfair discrimination.
To apply for this exciting position, please complete an application form or for more information contact our Human Resources department on 01603 254064.
Apprentice Leasing Account Manager - BVL in Norwich employer: Busseys
Busseys is an excellent employer, offering a dynamic work environment in Attleborough where you can develop your skills as a 4x4 Vehicle Technician. With access to advanced diagnostic tools and ongoing manufacturer training from INEOS and Ford, employees are encouraged to grow professionally while working on cutting-edge vehicles. The company fosters a culture of high standards and teamwork, making it a rewarding place for those passionate about off-road engineering.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Leasing Account Manager - BVL in Norwich
✨Get to Know Your Local Businesses
For an apprenticeship in customer support, don’t hesitate to pop into local shops or businesses. They might not have job postings up, but often they’re looking for eager apprentices who can learn on the job. Approach them with confidence and express your interest.
✨Leverage Online Communities
Dive into online forums and communities focused on customer support. Places like Reddit or specific Facebook groups are goldmines for advice and networking. You never know who might be looking for an apprentice or have insider tips about openings at places like Busseys.
✨Tap Into Your School’s Resources
Make sure to use your school’s career services. They often have connections with companies looking for apprentices, which can give you a head start. Plus, they can help you polish your interview skills to shine during those crucial moments.
✨Show Your Passion Online
Create a simple portfolio showcasing any relevant experience, even if it's just customer service experience from part-time gigs. Share it on platforms like LinkedIn to make yourself more visible to employers like Busseys. It’s all about getting your name out there and showing you’re keen to learn!
We think you need these skills to ace Apprentice Leasing Account Manager - BVL in Norwich
Some tips for your application 🫡
Show off your communication skills!:In customer support, being able to communicate clearly and effectively is key. When writing your application, make sure to highlight any relevant experience where you've had to support or assist others, whether that's in a job, volunteering, or even in school projects. We want to see how you express yourself and ensure that your enthusiasm comes through!
Tailor your CV to the support role:Your CV should reflect skills that are essential for customer support, like patience, problem-solving, and empathy. Highlight any instances where you've handled difficult situations or resolved conflicts, even if they're not from a formal job. This is your chance to prove that you have the right mindset for an apprenticeship with us at Busseys.
Include relevant coursework or certifications:If you've taken any courses related to customer service or communications, shout about them! This could be anything from online courses to workshops. Certifications show us you're serious about getting into the field and help us see your commitment to learning more in your apprenticeship.
Express your willingness to learn:Since this is an apprenticeship, showing that you’re eager to learn and grow is really important. In your cover letter, share specific reasons why you want to join Busseys and how you're looking forward to gaining hands-on experience in customer support. We love candidates who are enthusiastic and ready to dive into the learning process!
How to prepare for a job interview at Busseys
✨Mastering Communication Skills
As a customer support apprentice, showcasing your verbal and written communication skills is essential. Think about past experiences where you've had to resolve issues or clarify misunderstandings – be ready to discuss these during your interview. Remember, it's all about demonstrating your ability to empathise with customers and provide effective solutions.
✨Brush Up on Product Knowledge
Get familiar with the products or services offered by Busseys. Being knowledgeable about what they sell not only shows your interest but also helps you answer possible technical questions about how you’d assist customers. Prepare to discuss how you would approach learning about new products and your strategy for staying updated.
✨Prepare for Scenario Questions
Expect interviewers to throw some real-life scenarios at you. Prepare for questions about how to handle difficult customers or complaints. They want to see how well you can think on your feet and apply your customer service skills in challenging situations. Try role-playing with a friend to feel more prepared!
✨Show Enthusiasm for Learning
Since you’re applying for an apprenticeship, the hiring team at Busseys will be looking for your motivation to learn and grow. Be ready to express your eagerness to absorb knowledge from seasoned professionals and how you plan to contribute to the team's success. Show them that you're not just looking for a job, but a pathway to build your skills!
