At a Glance
- Tasks: Join our Leasing team as an apprentice and support customers with fleet management and sales.
- Company: Award-winning family business with a rich history and a focus on innovation.
- Benefits: Apprentice salary, flexible working hours, and excellent employee benefits.
- Other info: Inclusive culture promoting diversity and tailored working patterns.
- Why this job: Kickstart your career in a supportive environment where your contributions are valued.
- Qualifications: Good communication, organisation skills, and a desire to learn.
The predicted salary is between 15000 - 20000 £ per year.
We have a fantastic opportunity for someone to join our Leasing team as an apprentice working for an award-winning family business with a development path through to a full Leasing Account Manager. Busseys are one of Norfolk’s most successful family businesses, employing approximately 200 people throughout the county and have been a Ford Main dealer since 1923. Our Leasing/Contract Hire business assists businesses and consumers whilst maintaining the highest levels of customer service and professionalism.
The ideal candidate will have good communication and organisation skills, a desire to learn and develop, and superb attention to detail. They will join a team which is at the core of the group’s operations supporting each other in a fast-paced environment to ensure we exceed every customer’s expectations.
Key development areas:
- Fleet administration and fleet management
- Sales Support
- Managing customers
- Marketing and Business Development
In return, you will receive an apprentice rate salary, excellent employee benefits and will be joining a great team where your contribution will be recognised and valued. As a flexible, inclusive employer, we can tailor the position to suit a range of flexible working patterns, both in terms of hours per day and days per week. If you are the right candidate for the role, we will do our best to accommodate your needs.
Busseys are dedicated to providing an inclusive culture throughout the whole business and actively promote diversity with the elimination of discrimination in the workplace. We are committed to ensuring every employee and job applicant is treated fairly and no less favourably based on the grounds of age, disability, gender, sexual orientation, nationality, religion or belief. We are opposed to all forms of unlawful and unfair discrimination.
To apply for this exciting position, please complete an application form or for more information contact our Human Resources department on 01603 254064.
Apprentice Leasing Account Manager - Bvl in Norwich employer: Busseys
Busseys is an excellent employer, offering a dynamic work environment in Attleborough where you can develop your skills as a 4x4 Vehicle Technician. With access to advanced diagnostic tools and ongoing manufacturer training from INEOS and Ford, employees are encouraged to grow professionally while working on cutting-edge vehicles. The company fosters a culture of high standards and teamwork, making it a rewarding place for those passionate about off-road engineering.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Leasing Account Manager - Bvl in Norwich
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Busseys. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Busseys before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Apprentice Leasing Account Manager - Bvl in Norwich
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Busseys:Your cover letter is your chance to shine! Tell us why you want to work at Busseys specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Busseys!
How to prepare for a job interview at Busseys
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
