At a Glance
- Tasks: Support students with guidance, finance info, and help-desk services.
- Company: Coleg Meirion-Dwyfor, a friendly and supportive educational institution.
- Benefits: Competitive salary, generous holiday entitlement, and pension scheme.
- Other info: Dynamic work environment with opportunities for growth.
- Why this job: Make a difference in students' lives while developing your skills.
- Qualifications: Customer service experience and strong IT skills required.
The predicted salary is between 26224 - 29119 £ per year.
To provide an effective, efficient and friendly student support service to prospective students and learners studying at Coleg Meirion-Dwyfor. Duties will include:
- Providing a help-desk facility
- Providing support to learners at risk of disengaging through providing support and referring as appropriate
- Providing information and guidance on a range of student financial support products and services
- Administering student finance funds
- Receiving and recording applications for student financial services
- Inputting and maintaining data records
You will be able to demonstrate experience in a customer focussed role and will need a good level of IT skills. A high level of customer services and communication skills is essential. The ability to be flexible and work within a dynamic environment is essential.
Job Details
- Job Reference: AS/317/26
- Salary: £26,224 - £29,119 per annum, dependent on qualifications and experience
- Place of Work: Dolgellau
- Holiday Entitlement: 28 days leave per annum, rising to 32 days after 5 full holiday years’ continuous service (01 September to 31 August). All normally observed public holidays, determined annually. Up to 5 days efficiency closure days per annum, determined annually.
- Working Pattern: 37 hours per week
- Pension Rights: Local Government Pension Scheme
- Contract Type: Full Time Permanent
- Closing Date: 28 Aug 2026 12:00 PM (Midday)
Student Advisor in Dolgellau employer: Busnes@LlandrilloMenai
Coleg Menai is an exceptional employer, offering a vibrant work culture that prioritises professional development and learner success within the Hospitality and Catering Department. With access to industry-standard facilities and a commitment to high-quality bilingual education, employees are supported in their growth while contributing to a meaningful educational experience for students. The part-time role of Practical Skills Supervisor not only provides competitive benefits, including generous holiday entitlement and pension rights, but also fosters a collaborative environment where your culinary expertise can truly shine.
