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- Tasks: Manage operations, client onboarding, compliance, and project management for a dynamic team.
- Company: Join Business Growth Institute, empowering the UK's SME market with strategic solutions.
- Benefits: Enjoy remote work, professional growth opportunities, and a collaborative environment.
- Why this job: Be a key player in a small team, driving impactful results and learning new skills.
- Qualifications: Must be organized, detail-oriented, and have experience in operational management.
- Other info: This is a non-staff role with a focus on collaboration and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Operations Manager / Practice Manager role at Business Growth Institute .
Business Growth Institute (BGI) is a Professional Services firm dedicated to empowering the UK’s SME market. We are committed to helping business owners achieve their goals and ambitions by providing exceptional support and strategic solutions. As a small, dynamic team, we thrive on collaboration and innovation to deliver impactful results.
We are seeking a proactive and organized Operations/Practice Manager and PA to work on a non-staff basis. You will have the skills and experience to ensure the seamless operation of our business. This role is vital in managing and coordinating our systems, processes, and client relationships, contributing to the delivery of our mission.
As Operations Manager/Practice Manager, you will oversee a wide array of responsibilities, including operational coordination, client onboarding, compliance, and project management. Your ability to streamline processes and foster a supportive environment will be key to the role’s success. More importantly, the ideal addition to our team will have comprehensive experience to draw on, but a proactive, flexible approach to help us achieve our growth plan and learn new skills from helping us on that journey and consolidate our success as a business.
The Role Incorporates The Following Areas:
- Develop and maintain business systems and report on performance to ensure efficiency as well as regulatory compliance.
- Oversee client onboarding, in line with Anti Money Laundering regulations.
- Maintain strong relationships with clients and suppliers.
- Support the onboarding and training of new team members and development of associated materials.
- Assist in financial activities, including payroll, invoicing, and budget compliance.
- Provide PA support to the Managing Director.
- Schedule and organize meetings, including Leadership Team’s Quarterly Meetings.
Requirements:
- A highly organized and detail-oriented individual with a proactive approach.
- Familiarity with the Microsoft Office product suite, particularly Word, Excel, and Teams.
- Strong interpersonal skills to build and maintain professional relationships.
- Previous experience in operational management or a similar role.
- Familiarity with business systems and compliance requirements in an accounting environment with a willingness to learn and implement new technologies.
- Ability to work collaboratively in a small team, remote working environment.
Benefits:
- The opportunity to have a pivotal role in a small expanding company, supporting and growing SME businesses.
- A collaborative work environment fully engaged with remote working.
- Opportunities for professional growth and development and exposure to a wide range of skill opportunities.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Industries: Business Consulting and Services
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Operations Manager / Practice Manager employer: Businessgrowthinstitute
Contact Detail:
Businessgrowthinstitute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager / Practice Manager
✨Tip Number 1
Familiarize yourself with the specific operational challenges faced by SMEs in the UK. Understanding their unique needs will help you demonstrate your proactive approach and ability to streamline processes during the interview.
✨Tip Number 2
Highlight your experience with client onboarding and compliance, especially related to Anti Money Laundering regulations. Be prepared to discuss specific examples of how you've successfully managed these processes in previous roles.
✨Tip Number 3
Showcase your familiarity with Microsoft Office, particularly Excel and Teams. Consider preparing a brief demonstration of how you've used these tools to enhance operational efficiency or manage projects effectively.
✨Tip Number 4
Emphasize your interpersonal skills and ability to build strong relationships. Prepare to share instances where you've successfully collaborated with team members or clients to achieve common goals, as this aligns with BGI's collaborative culture.
We think you need these skills to ace Operations Manager / Practice Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Operations Manager / Practice Manager position at Business Growth Institute. Understand the key responsibilities and requirements, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in operational management or similar roles. Provide specific examples of how you've streamlined processes, managed client relationships, or contributed to team success.
Showcase Your Skills: Make sure to highlight your organizational skills, attention to detail, and familiarity with Microsoft Office tools. Mention any experience with compliance requirements and business systems, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Explain why you are a good fit for the team and how your proactive approach aligns with the company's mission to support SME businesses.
How to prepare for a job interview at Businessgrowthinstitute
✨Show Your Proactive Nature
Demonstrate your proactive approach by sharing specific examples of how you've streamlined processes or improved operational efficiency in previous roles. This aligns with the company's focus on innovation and collaboration.
✨Highlight Your Interpersonal Skills
Since maintaining strong relationships with clients and suppliers is crucial, be prepared to discuss how you've successfully built and managed professional relationships in the past. Use concrete examples to illustrate your interpersonal skills.
✨Familiarize Yourself with Compliance Requirements
Brush up on Anti Money Laundering regulations and other compliance requirements relevant to the role. Being knowledgeable about these topics will show that you are serious about the responsibilities of the position.
✨Prepare for Team Collaboration Scenarios
As the role involves working in a small team, think of examples where you've successfully collaborated with others, especially in a remote working environment. Highlight your flexibility and willingness to learn from your teammates.
