La Fosse is seeking an experienced Lead Product Manager to own the strategy, vision, and roadmap for a major CRM and Customer Service transformation programme in London. The role spans Salesforce Service Cloud, Voice, IVR, WFM, and AI-enabled capabilities, with strong client-side leadership across stakeholders and delivery partners.
You will drive priorities, measure benefits with KPIs, and lead multiple Agile squads to deliver measurable business outcomes in a complex enterprise setting.
Lead Product Manager - Salesforce CRM & Contact Centre in London employer: Business Systems
Business Systems offers a dynamic work environment with opportunities for professional growth, particularly in technology integration and project management. Employees benefit from competitive salaries, bonuses, and flexible working arrangements, including remote options. The company is focused on delivering complex technology solutions, making it an exciting place for those passionate about innovation in systems integration and SAP transformations.
