Business Stream is seeking a Collections Case Handler to manage a portfolio of high-value debtors through telephone and email, aiming to maximise cash collection and reduce bad debt exposure. You will resolve payment queries, disputes and maintain records, while supporting customers in financial difficulty and collaborating with stakeholders to improve service.
The role emphasizes accuracy, negotiation skills, and effective communication within a busy, customer-facing office in Edinburgh Park.
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Strategic Collections Specialist employer: Business Stream
Business Stream is an excellent employer that prioritises service excellence and employee development within a supportive, collaborative environment. With a focus on personal growth, comprehensive training, and a competitive benefits package, employees can thrive both professionally and personally in this office-based role. Located in the UK, the company fosters a positive work culture that values teamwork and customer satisfaction.
