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For Companies At a Glance
- Tasks: Lead innovative training solutions and empower teams for exceptional customer experiences.
- Company: Join one of the largest water retailers in the UK with a focus on learning.
- Benefits: Salary up to £40,000, 20% annual bonus, 31 days leave, and great work-life balance.
- Why this job: Make a real impact by fostering a culture of learning and development.
- Qualifications: Passion for learning, strong coaching skills, and experience in training delivery.
- Other info: Flexible working hours with no evenings or weekends, plus excellent career growth opportunities.
The predicted salary is between 24000 - 40000 £ per year.
Passionate about learning and inspiring others? This is your chance to lead innovative training solutions and empower teams to deliver outstanding customer experiences.
We are looking for a passionate and experienced Senior Learning & Development Adviser to join our People & Development team. In this role, you will play a key part in embedding a learning culture across Business Stream, ensuring colleagues have the skills and knowledge to deliver exceptional customer service.
You will work closely with stakeholders to identify development needs and design, coordinate, and implement effective learning interventions. Acting as a trusted adviser, you will guide managers and teams to achieve their goals while championing continuous improvement and innovation in training delivery.
What You’ll Do
- Conduct training needs analysis and design targeted learning solutions.
- Facilitate engaging classroom and virtual training sessions.
- Keep induction programmes up to date and ensure smooth onboarding for new colleagues.
- Develop evaluation methods and report on ROI for all training activities.
- Build strong relationships with internal teams and external partners.
- Provide post-training support and coaching to embed learning.
What We’re Looking For
- A genuine passion for learning and development.
- Strong coaching skills and excellent communication abilities.
- Experience delivering classroom training and designing learning materials.
- Knowledge of customer systems and the water industry (or similar).
- Ability to manage multiple priorities and work flexibly as part of a team.
- Skilled in Microsoft tools and confident creating professional presentations.
Desirable
- Training or coaching qualification.
- Experience working with Microsoft Dynamics and delivering training on this functionality.
- Knowledge of the full training cycle and ROI evaluation.
What’s in it for you?
You will be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career.
- Salary up to £40,000 DOE
- Working hours Monday to Friday, between 9am and 5pm, and no evenings or weekends, so a great work life balance.
- 20% annual bonus potential
- Attractive pension plan
- 31 days annual leave
Senior Learning and Development Adviser in London employer: Business Stream
Contact Detail:
Business Stream Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Learning and Development Adviser in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the learning and development field. Attend industry events or webinars to meet potential employers and showcase your passion for training solutions.
✨Tip Number 2
Prepare for interviews by practising common questions related to training needs analysis and coaching. We recommend using the STAR method to structure your answers, highlighting your experience in delivering engaging training sessions.
✨Tip Number 3
Showcase your skills with a portfolio! Create a collection of your training materials, presentations, and any evaluation methods you've developed. This will demonstrate your expertise and commitment to continuous improvement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team and contributing to a learning culture.
We think you need these skills to ace Senior Learning and Development Adviser in London
Some tips for your application 🫡
Show Your Passion: Make sure to highlight your genuine passion for learning and development in your application. We want to see how you inspire others and create engaging training solutions that empower teams.
Tailor Your Experience: When detailing your experience, focus on specific examples that showcase your skills in delivering classroom training and designing learning materials. We love seeing how you've made an impact in previous roles!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your key achievements and qualifications at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at Business Stream
✨Know Your Stuff
Make sure you understand the role inside out. Familiarise yourself with the key responsibilities, like conducting training needs analysis and designing learning solutions. This will help you speak confidently about how your experience aligns with what they’re looking for.
✨Show Your Passion
Since this role is all about inspiring others, let your passion for learning and development shine through. Share examples of how you've motivated teams or improved training processes in the past. Authentic enthusiasm can really set you apart!
✨Prepare Engaging Examples
Think of specific instances where you've facilitated training sessions or developed materials. Be ready to discuss the methods you used and the outcomes achieved. This will demonstrate your hands-on experience and ability to deliver effective training.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask insightful questions about their current training initiatives and express genuine interest in their team dynamics. Strong relationships are key in this role, so showing you can connect well is crucial.
