At a Glance
- Tasks: Lead invoicing operations and optimise cash flow for our customers.
- Company: Join Business Stream, a leading water retailer in the UK.
- Benefits: Competitive salary, bonus potential, pension plan, and flexible working options.
- Other info: Exciting career growth opportunities in a supportive and inclusive workplace.
- Why this job: Make a real impact in a fast-paced environment with diverse teams.
- Qualifications: Experience in operational management and strong leadership skills required.
The predicted salary is between 50000 - 50000 £ per year.
The role of the Billing Operations Manager is to drive and embed a best-in-class invoicing service for all Business Stream customers based on their actual consumption. You will be responsible for maximising cash flow through an effective and optimised invoicing schedule whilst keeping the number of disputes low and always ensuring full compliance with market regulation. You will work closely with the Head of Metering & Billing, Team Managers, other function heads, and teams to deliver against the business objectives and to drive focus across all functions. In addition, you will manage the agreed operational and financial budgets and enhance the operation's efficiency, maximising revenue and overseeing major initiatives around governance and control.
Utilising your experience, you will use feedback, coaching, training and other development activities to actively support, lead and develop team managers to establish a highly effective and motivated team.
About you
Prior experience of working in a similar sized organisation and ideally relevant management expertise of a department that produces bills and invoices will be essential to this role. You will have strong demonstrable experience in operational management, customer interaction, successful stakeholder management and strong people abilities, particularly the ability to train, develop, and inspire a variety of teams. In order to reduce costs, you’ll have the ability to drive process improvements that support the delivery of the key financial and customer satisfaction metrics. You’ll have the necessary leadership qualities, supported by good experience and knowledge that you can utilise to progress improvement and development of the strategy and team.
What’s in it for you?
- You’ll be a key team player in one of the largest water retailers in the UK, with lots of benefits and the chance to grow your career.
- Salary up to £50,000 plus bonus up to 20%
- Attractive pension plan
- Occasional home working
- Monday to Friday based in our office within Edinburgh Park.
- 31 days annual leave and six bank holidays
- Subsidised staff restaurant and free gym membership
- Employee discounts
- Salary sacrifice schemes including electric vehicles and cycle to work
Why we’re the right fit
We’re passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we’re committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same.
Who we are
Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions.
How to make this job all yours
We’re looking to welcome exceptional people into our fantastic, high-performing team so if you think this job is for you, we’d love to hear from you. To apply, please click the ‘Apply’ button at the top of this page, and send us a copy of your CV. The closing date for applications is Monday 31 August at 5pm.
A Disability Confident Committed Employer If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.
Billing Operations Manager in Dunfermline employer: Business Stream
As a Senior Sales Manager at our company, you will thrive in a dynamic work culture that prioritises employee development and operational excellence. We offer competitive salaries, comprehensive benefits, and a supportive environment that encourages innovation and collaboration, making it an ideal place for professionals looking to make a meaningful impact in the SME sector.
StudySmarter Expert Advice🤫
We think this is how you could land Billing Operations Manager in Dunfermline
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Business Stream. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Billing Operations Manager in Dunfermline
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Business Stream.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Business Stream's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Business Stream
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Business Stream.
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✨Network with Industry Professionals
Before your interview, reach out to current or former Business Stream employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
