At a Glance
- Tasks: Connect with customers, handle inquiries, and provide exceptional support.
- Company: Join one of the largest water retailers in the UK.
- Benefits: Competitive salary, annual bonus, generous leave, and gym membership.
- Other info: Dynamic workplace that values diversity and offers career growth.
- Why this job: Make a real difference while enjoying a great work-life balance.
- Qualifications: Must be a people person with strong communication skills.
The predicted salary is between 25185 - 26000 £ per year.
Got a gift for connecting with people? You could be our next quick thinking Customer Service Adviser. We need someone special to make every interaction with our customers count.
About the role
We're looking for a dedicated Customer Service Adviser to handle customer calls and deliver exceptional support to our valued customers. In this role, you'll be the first point of contact, providing answers to inquiries, troubleshooting problems, and ensuring customer satisfaction.
What makes you just right for us?
We need a people person who genuinely loves interacting with others. When it comes to customers, you'll be warm and empathetic while bringing a reassuring calm to customers when they need to talk to us. As you'll receive a wide range of queries from a wide range of customers, you'll be adaptable, flexible and able to put yourself in their shoes. You'll be the first point of contact for many of our customers, and a vital part of who we are and how our customers see us, and that couldn't be more important.
What's in it for you?
- Starting salary of £25,887, increasing to £26,500 once training and probation are complete (usually 6 - 9 months).
- Working hours Monday to Friday, between 9am and 5pm, and no evenings or weekends, so a great work life balance.
- 10% annual bonus potential.
- Attractive pension plan.
- 31 days annual leave and six bank holidays.
- Subsidised restaurant and free gym membership.
- Employee discounts.
Why we're the right fit
We're passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we're committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we're driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment. Life at Business Stream is fast-paced and exciting, where no two days are the same.
Customer Service Adviser in Edinburgh employer: Business Stream
Business Stream is an excellent employer that prioritises service excellence and employee development within a supportive, collaborative environment. With a focus on personal growth, comprehensive training, and a competitive benefits package, employees can thrive both professionally and personally in this office-based role. Located in the UK, the company fosters a positive work culture that values teamwork and customer satisfaction.
