At a Glance
- Tasks: Lead cash management and banking activities, ensuring accurate customer payments and reconciliations.
- Company: Join one of the largest water retailers in the UK with a supportive culture.
- Benefits: Salary up to £45,000, hybrid working, 31 days leave, and employee discounts.
- Other info: Inclusive workplace committed to diversity and making a positive impact.
- Why this job: Be a key player in a fast-paced environment with opportunities for career growth.
- Qualifications: Experience in cash management and strong leadership skills required.
The predicted salary is between 25331 - 30960 £ per year.
As Cash Team Manager, you’ll lead the day-to-day management of our banking and cash activities, making sure customer payments are allocated accurately, bank accounts are reconciled, and system compliance requirements are maintained. You’ll oversee daily cash balances, support month-end reporting, and manage the Direct Debit collection process for customer payments.
Working closely with a Finance Analyst, you’ll help ensure accurate cash flow reporting for the Executive Leadership Team and Board, with balances correctly categorised and reconciled. You'll also lead a team of four Cash Assistants, supporting them to manage customer receipts, resolve payment queries, reconcile complex customer accounts, and respond to customer queries through our CRM system.
A key part of the role will be managing workloads, reducing unallocated receipts, supporting SLA performance, and working with colleagues across the business to improve and automate our cash allocation processes.
About you
We’re looking for someone with strong experience in cash management, banking, reconciliations, or a similar finance environment. You’ll be confident working with financial systems, customer account information, and reporting tools, with a keen eye for accuracy and detail. You’ll be comfortable leading a team, managing priorities, and supporting colleagues to deliver a high-quality service. You’ll also be confident using data and dashboard reporting to monitor workloads, identify backlogs, and keep key stakeholders updated.
The ideal candidate will be proactive, organised, and customer-focused, with the ability to resolve complex queries and work collaboratively across teams. You’ll enjoy improving processes, finding better ways of working, and helping your team deliver accurate, efficient outcomes for customers and the wider business.
What’s in it for you?
- Salary up to £45,000 plus bonus up to 20%
- Attractive pension plan
- Hybrid working (3 days in office, 2 days at home)
- 31 days annual leave and six bank holidays
- Subsidised staff restaurant and free gym membership
- Employee discounts
- Salary sacrifice schemes including electric vehicles and cycle to work
Why we’re the right fit
We’re passionate about providing a great place to work, where our colleagues feel trusted, valued, supported and empowered, whatever their background or role. And we’re committed to providing an inclusive workplace that welcomes and promotes diversity and provides equal opportunities for everyone. In everything we do, we’re driven to make a positive difference, and always strive to do the right thing by our customers, our people, our local communities and the environment.
Life at Business Stream is fast-paced and exciting, where no two days are the same.
Who we are
Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 17 years’ experience of operating in a competitive water market – longer than any other retailer – we’re the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions.
A Disability Confident Committed Employer
If you consider yourself to have a disability, we encourage you to disclose that as part of your application. That means we can provide the necessary support and use your unique talents effectively.
Contact information
Contact name: Recruitment Team
Email: recruitment@business-stream.co.uk
Cash Team Manager employer: Business Stream
Business Stream is an excellent employer that prioritises service excellence and employee development within a supportive, collaborative environment. With a focus on personal growth, comprehensive training, and a competitive benefits package, employees can thrive both professionally and personally in this office-based role. Located in the UK, the company fosters a positive work culture that values teamwork and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Cash Team Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Business Stream. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Cash Team Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Business Stream.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Business Stream's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Business Stream
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Business Stream.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Business Stream will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Business Stream employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.