Business Stream Ltd is seeking a Collections Case Handler in the United Kingdom. You will resolve overdue balances, engage empathetically with customers, and navigate barriers to payment to achieve positive outcomes.
The role requires experience in telephone-based financial assistance or collections within financial services or utilities. You’ll be a strong communicator with resilience, driving personal targets while supporting customers through the process.
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Empathetic Collections Specialist — Resolve Balances employer: Business Stream Ltd
At Business Stream, we pride ourselves on being an excellent employer, offering a dynamic work environment in the heart of Edinburgh. As a Cash Assistant, you'll enjoy competitive benefits including a salary of up to £26,500, 31 days of annual leave, and opportunities for career growth within one of the UK's largest water retailers. Our inclusive culture fosters collaboration and empowers employees to make a positive impact, ensuring that every team member feels valued and supported.
