Business Stream Ltd is seeking a Customer Service Adviser to handle inbound calls in a small, supportive contact centre in Edinburgh. Youβll listen carefully, provide clear information, and resolve a range of queries with guidance from an experienced team.
The role is office-based, with training and performance metrics around customer service and KPIs. You will work 20 hours a week, Monday to Friday, with training completing within 6β9 months.
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Customer Service Adviser β Part-Time (20h) employer: Business Stream Ltd
At Business Stream, we pride ourselves on being an excellent employer, offering a dynamic work environment in the heart of Edinburgh. As a Cash Assistant, you'll enjoy competitive benefits including a salary of up to Β£26,500, 31 days of annual leave, and opportunities for career growth within one of the UK's largest water retailers. Our inclusive culture fosters collaboration and empowers employees to make a positive impact, ensuring that every team member feels valued and supported.