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For Companies At a Glance
- Tasks: Build and maintain key relationships with clients, ensuring their needs are met.
- Company: Leading cashflow finance provider in the UK with a dynamic team.
- Benefits: Competitive salary starting at £35k+, plus opportunities for growth.
- Other info: Join a supportive team and enjoy a vibrant work culture.
- Why this job: Make a real impact by helping businesses thrive through strategic account management.
- Qualifications: Experience in client relationship management and corporate finance preferred.
The predicted salary is between 35000 - 40000 £ per year.
Our client is one of the leading providers of cashflow finance within the UK, with multiple operational regional offices. To develop and maintain key relationships with a portfolio of customers, building and delivering on strategic account development plans through a deep knowledge of our customer's needs. To have a passion for delivering excellent results for our customers. You will have a curious mind, prepared to work with some complex customer organisations where it can take time and effort to establish who the key decision makers really are. To work with colleagues across the team and will need to be comfortable operating in an IT systems-based environment to build up a sound knowledge of our products and services.
Main function
- Be the key relationship contact point for a nominated portfolio of clients at various stages of their life cycle.
- Develop, maintain and coordinate the delivery of Key Account Plans for customers in the portfolio which identify the key objectives, motivations and needs of our customers and their key stakeholders.
- Maximise income from a nominated portfolio of clients through various methods including cross-sales, licence sales, promotion of professional services and other initiatives.
- Responsibility for ensuring strong commercial performance of client contracts within the portfolio. Safeguarding revenue and profitability at all times. This includes addressing commercial disputes or billing issues in a proactive manner.
- Negotiate commercial matters with a nominated portfolio of clients including annual service level agreements and the sale of services and products.
- Regularly visit a nominated portfolio of clients to discuss commercial and strategic matters relevant to their relationship and act as an escalation point on operational matters.
- Provide a voice of the customer ensuring all parts of our business are aware of our customers concerns and needs and that the impact we have on them is clearly articulated.
- Provide a point of escalation for the customer on all matters of product or service delivery, liaising with relevant internal stakeholders to deliver effective and robust responses that align with the strategic value of the customer.
- Maintain accurate records on internal systems including CRM and marketing databases, time recording and billing systems. This includes ensuring all client and opportunity related data is accurate and up to date at all times.
- As an outgoing, team player who will add value and contribution from an early stage, you will be responsible for actively managing diverse portfolio of SME businesses across multiple industry sectors whilst delivering an exceptional level of client service (both active and new) and adopting effective and diligent risk awareness throughout.
Strong communication skills and a positive can-do attitude are a must for this exciting but demanding position.
Required skills & competencies
- Proven ability in managing client relationships and strategic account development.
- Evidence of income generation through client relationships.
- Corporate Finance experience with a preference for knowledge of invoice finance or a related industry.
- Good communicator, both written and verbal.
- Takes ownership of problems and uses own initiative.
- Team player.
- Self-motivated and pro‐active.
- Committed to self‐development.
If you are interested in this position or know of someone that is, get in touch today by sending your CV/details to coral@davieswright.co.uk or calling 07488 253195.
Not quite what you're looking for? We have multiple Commercial Finance vacancies across different locations that we are currently working on. If you are looking for a new role or just want to see what's out there – get in touch today for a quick, confidential chat.
Relationship Manager – Midlands – £35k+ in West Bromwich employer: Business Money Promotions Ltd
Contact Detail:
Business Money Promotions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager – Midlands – £35k+ in West Bromwich
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more relationships you build, the better your chances of landing that Relationship Manager role.
✨Tip Number 2
Do your homework on potential employers. Understand their business model, values, and what they look for in a Relationship Manager. This will help you tailor your conversations and show them you're genuinely interested in their success.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help them achieve their goals. Focus on your experience in managing client relationships and generating income – that's what they'll want to hear!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to get noticed by the right people who are looking for someone just like you.
We think you need these skills to ace Relationship Manager – Midlands – £35k+ in West Bromwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Relationship Manager. Highlight your experience in managing client relationships and any relevant corporate finance knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for delivering excellent results and your curiosity about understanding customer needs. Let us know why you're the perfect fit for this role.
Showcase Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Use clear, concise language and demonstrate your ability to articulate complex ideas simply. We love a good communicator!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Business Money Promotions Ltd
✨Know Your Client Portfolio
Before the interview, research the types of clients the company works with. Understand their industries, challenges, and how cashflow finance can benefit them. This will show your potential employer that you’re genuinely interested and prepared to engage with their customer base.
✨Demonstrate Relationship Management Skills
Be ready to share specific examples from your past experiences where you've successfully managed client relationships. Highlight how you identified key decision-makers and navigated complex organisational structures to deliver results. This will showcase your ability to thrive in a role focused on relationship management.
✨Showcase Your Problem-Solving Abilities
Prepare to discuss situations where you’ve proactively addressed commercial disputes or billing issues. Emphasise your approach to resolving conflicts and maintaining strong client relationships, as this is crucial for the role of a Relationship Manager.
✨Familiarise Yourself with IT Systems
Since the role involves operating in an IT systems-based environment, brush up on relevant CRM tools and data management practices. Being able to discuss how you’ve used technology to enhance client interactions will demonstrate your readiness to adapt to their systems.