At a Glance
- Tasks: Engage with customers, offering tailored financial solutions and ensuring a smooth onboarding process.
- Company: Dynamic fintech company experiencing exciting growth in the commercial finance sector.
- Benefits: Market-leading salary, uncapped bonuses, and a fantastic benefits package.
- Why this job: Join a thriving team and make a real impact in the fintech industry.
- Qualifications: Strong sales skills and 2-5 years of business development experience required.
- Other info: Flexible home-based role with occasional travel to London for team collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Our client, a successful Commercial Finance Fintech in the UK, is looking to recruit an experienced Sales & Customer Success Manager during an exciting period of growth.
Key Responsibilities:
- Proactively undertake telephony-based outreach to customers offering a variety of working capital products & solutions.
- Tailoring sales strategy to different products and customers to achieve optimum results.
- Be the main onboarding point of contact for customers and sales channel partners.
- Ensure the end-to-end process is clear to the customer and that all information is relayed in a timely manner.
- Provide excellent customer service and resolve any customer issues or queries by liaising with various internal teams.
Key Skills & Requirements:
- Strong sales skills, with the focus and drive to overcome obstacles and relentlessly drive consultative sales processes for all products.
- 2-5 years of experience within business development.
- Ability to prioritize workload and excellent attention to detail.
- Comfortable with Customer Relationship Management systems (CRM Systems).
- Prior experience in Financial Services preferred, in particular in Invoice Finance / Trade Finance or Business to Business Lending.
- Intermediate-level skills in the use of Google suite or Microsoft Office suite applications.
The role is predominantly home-based with occasional travel to the London office as and when required (approximately 2/3 times a month). The successful candidate will be rewarded with a market-leading basic salary, uncapped bonus, and an excellent range of additional benefits. We are an equal opportunities employer and welcome applications from all qualified candidates.
Sales and Customer Success Manager – Commercial Finance – Fintech South of England employer: Business Money Promotions Ltd
Contact Detail:
Business Money Promotions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Customer Success Manager – Commercial Finance – Fintech South of England
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that Sales and Customer Success Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products and customer base, so you can tailor your responses to show how your experience aligns with their needs. We want you to shine!
✨Tip Number 3
Practice your pitch! You’ll need to demonstrate your sales skills, so rehearse how you’d approach a potential client or resolve a customer issue. Make it sound natural and engaging – we believe in you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales and Customer Success Manager – Commercial Finance – Fintech South of England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your sales skills and experience in the fintech sector. We want to see how your background aligns with the role of Sales and Customer Success Manager, so don’t hold back!
Showcase Your Customer Service Skills: Since this role involves a lot of customer interaction, it’s crucial to demonstrate your ability to provide excellent customer service. Share specific examples of how you've resolved customer issues or improved their experience in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate attention to detail, so make sure your application is well-structured and free from errors. This will show us that you can communicate effectively, which is key for this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Business Money Promotions Ltd
✨Know Your Products Inside Out
Make sure you understand the working capital products and solutions offered by the company. Be ready to discuss how these products can benefit customers and tailor your sales strategy accordingly.
✨Showcase Your Sales Skills
Prepare examples from your past experience that demonstrate your strong sales skills and ability to overcome obstacles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Familiarise Yourself with CRM Systems
Since the role involves using Customer Relationship Management systems, brush up on your knowledge of popular CRMs. Be prepared to discuss how you've used these tools in previous roles to manage customer relationships and drive sales.
✨Highlight Your Attention to Detail
Given the importance of clear communication and timely information relay in this role, be ready to provide examples of how your attention to detail has positively impacted customer interactions or project outcomes in your previous positions.