Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to enhance operational excellence and customer service in financial services.
- Company: Join a top independent provider of specialist financial services in the UK.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and a generous bonus scheme.
- Why this job: Make a real impact while developing your skills in a dynamic environment.
- Qualifications: Experience in managing teams, excellent communication, and strong analytical skills required.
- Other info: This is a hands-on role perfect for proactive individuals ready to drive change.
The predicted salary is between 43200 - 72000 £ per year.
Operations Manager – Financial services – London An excellent opportunity has arisen for an experienced Operations Manager within a leading independent provider of specialist financial services in the UK.The role is responsible for implementing, tracking, and reporting on Key Performance Indicators and driving operational excellence within the team to improve the processes and controls. Additional to this you will be responsible for providing, and ensuring the team are providing high quality customer and partner service through the telephone, email and postal engagement channels. This is a hands-on role for a proactive individual looking to make an impact.Skills & Experience Experience of managing and motivating customer facing administrationExperience of working with and managing third party relationships.Excellent communication skills: written and verbalExcellent organisational skills, with a demonstratable ability to plan and prioritise work in order to meet challengingDemonstrable process improvement experienceDiligent and detail orientated to ensure that information presented is up to date andAnalytical and problem-solving skills – ability to interrogate and summarise data using Excel.Solid relationship building and stakeholder management skillsExperience working within the financial services sector or in a regulatedExperience managing loan transactions and drawdown processesThe successful candidate will be rewarded with a market leading salary + significant benefits package and generous bonus scheme.
#J-18808-Ljbffr
Operations Manager – Financial services – London employer: Business Money Promotions Ltd
Contact Detail:
Business Money Promotions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager – Financial services – London
✨Tip Number 1
Familiarise yourself with the financial services sector, especially focusing on operations management. Understanding the specific challenges and regulations in this field will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the financial services industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to discuss your experience with process improvement and team management in detail. Be ready to share specific examples of how you've successfully implemented changes that enhanced operational efficiency.
✨Tip Number 4
Demonstrate your analytical skills by brushing up on Excel and data analysis techniques. Being able to showcase your proficiency in these areas will be crucial, as they are key components of the role.
We think you need these skills to ace Operations Manager – Financial services – London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing customer-facing teams and your skills in process improvement. Use specific examples that demonstrate your ability to drive operational excellence.
Craft a Compelling Cover Letter: In your cover letter, emphasise your experience in the financial services sector and your strong communication skills. Mention how you can contribute to improving processes and controls within the team.
Highlight Relevant Skills: Clearly outline your analytical and problem-solving skills, especially your proficiency in Excel for data analysis. This is crucial for the role, so make it stand out in your application.
Showcase Relationship Management Experience: Discuss your experience in managing third-party relationships and stakeholder management. Provide examples of how you've successfully built relationships in previous roles.
How to prepare for a job interview at Business Money Promotions Ltd
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to manage and motivate teams. Prepare examples of how you've successfully led customer-facing administration teams in the past, highlighting any specific challenges you overcame.
✨Highlight Your Process Improvement Experience
Be ready to discuss your experience with process improvement. Think of specific instances where you've implemented changes that enhanced operational efficiency or improved service quality, especially in a financial services context.
✨Demonstrate Strong Communication Skills
Since the role involves managing third-party relationships and ensuring high-quality customer service, practice articulating your thoughts clearly. Use examples that showcase your written and verbal communication skills, particularly in resolving issues or negotiating with stakeholders.
✨Prepare for Analytical Questions
Given the emphasis on data analysis and performance tracking, brush up on your Excel skills. Be prepared to discuss how you've used data to inform decisions or improve processes, and consider bringing examples of reports or analyses you've created.
