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- Tasks: Enhance client engagement and retention for high-value customers in FinTech invoicing.
- Company: Leading UK FinTech with a focus on innovative financial solutions.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real difference in client success and shape their financial journey.
- Qualifications: Experience in portfolio and relationship management within financial services.
- Other info: Join a dynamic team dedicated to customer excellence and innovation.
The predicted salary is between 43200 - 72000 £ per year.
A leading UK FinTech is seeking a Customer Success Manager to oversee and enhance client engagement and retention. This role involves managing a varied portfolio of high-value customers, ensuring an exceptional experience, and supporting their journey with the company's invoice finance solutions. Successful candidates will have a background in portfolio management and relationship management within financial services.
Senior Customer Success Manager - FinTech Invoicing in London employer: Business Money Promotions Ltd
Contact Detail:
Business Money Promotions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Success Manager - FinTech Invoicing in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the FinTech space and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company’s invoice finance solutions and think about how your experience in portfolio and relationship management can add value. Be ready to share specific examples that highlight your skills.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of great roles, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Senior Customer Success Manager - FinTech Invoicing in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in portfolio and relationship management, especially within financial services. We want to see how your background aligns with the role of a Senior Customer Success Manager.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer success in the FinTech space and how you can enhance client engagement and retention for us.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. We love numbers, so if you’ve improved client retention rates or managed high-value portfolios, let us know!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our team!
How to prepare for a job interview at Business Money Promotions Ltd
✨Know Your FinTech Stuff
Make sure you brush up on the latest trends in FinTech, especially around invoicing solutions. Understanding how these products work and their impact on customer success will show that you're genuinely interested and knowledgeable about the industry.
✨Showcase Your Relationship Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight specific strategies you used to enhance engagement and retention, as this is crucial for the role.
✨Understand the Customer Journey
Familiarise yourself with the typical customer journey in invoice finance. Be ready to discuss how you would support clients at each stage, ensuring they have an exceptional experience throughout their time with the company.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer success and how they measure client satisfaction. This not only shows your interest but also helps you gauge if the company aligns with your values and career goals.
