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For Companies At a Glance
- Tasks: Manage key client relationships and develop strategic account plans.
- Company: Join a leading B2B lending software provider with global reach.
- Benefits: Enjoy a competitive salary, bonus scheme, and generous benefits package.
- Why this job: Be part of an innovative team impacting major financial institutions worldwide.
- Qualifications: Experience in client management, corporate finance, and strong communication skills required.
- Other info: Occasional travel across the UK and Europe may be necessary.
The predicted salary is between 43200 - 72000 £ per year.
Key Account Manager – Software Lending Solutions
An exciting opportunity has arisen for an experienced Account Manager to join one of the world’s leading business to business lending software providers. This innovative and market leading software solution is used by a large number of banks and financial institutions in the UK, Europe and internationally.
This position will involve working with some of our clients’ largest customers to develop and protect the company’s commercial relationships with a range of internationally renowned financial service providers.
About the role:
The successful candidate will be responsible for developing and maintaining key relationships with a portfolio of customers, building and delivering on strategic account development plans through a deep knowledge of the company’s customer’s needs. You will be required to have a curious mind and be prepared to work with some complex organisations where it can take time and effort to establish relationships with key decision makers. You will work closely with colleagues across the team and wider business. You will therefore need to be comfortable operating in an IT systems-based environment to build up a sound knowledge of the products and services provided. Our client requires a candidate with strong communication skills and a positive can-do attitude to fill this demanding position.
Key Responsibilities:
- Be the key relationship contact point for a nominated portfolio of clients at various stages of their life cycle.
- Develop, maintain and coordinate the delivery of Key Account Plans for customers in the portfolio which identify the key objectives, motivations and needs of our customers and their key stakeholders so that our client may improve its commercial position with their clients over time.
- Maximise income from a nominated portfolio of clients through various methods including cross-sales, license sales, promotion of professional services and other initiatives.
- Responsibility for ensuring strong commercial performance of client contracts within the portfolio. Safeguarding revenue and profitability at all times. This includes addressing commercial disputes or billing issues in a proactive manner.
- Negotiate commercial matters with a nominated portfolio of clients including annual service level agreements and the sale of services and products.
- Regularly visit a nominated portfolio of clients to discuss commercial and strategic matters relevant to their relationship with the company and act as an escalation point on operational matters.
- Provide a voice of the customer within the organisation ensuring all parts of the business are aware of the customers concerns and needs and that the impact they have on them is clearly articulated.
- Provide a point of escalation for the customer on all matters of the product or service delivery, liaising with relevant internal stakeholders to deliver effective and robust responses that align with the strategic value of the customer.
- Maintain accurate records on the company’s internal systems including CRM and marketing databases, time recording and billing systems. This includes ensuring all client and opportunity related data is accurate and up to date at all times.
Key Skills & Requirements:
- Evidence of income generation through client relationships
- Experience of corporate finance with a preference for knowledge of invoice finance or a related industry
- Knowledge of IT systems in a business environment would be of a benefit
- Foreign language an advantage although not essential
- Establishes strong, trusting relationships with others based on being a trusted advisor
- Enjoys creating opportunities from challenging situations
- Good communicator, both written and verbal
- Takes ownership of problems and uses own initiative
- Team player
- Self-motivated and pro-active
- Committed to self-development
A competitive salary and benefits package will be offered to the successful candidate.
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Key Account Manager – Software Lending Solutions employer: Business Money Promotions Ltd
Contact Detail:
Business Money Promotions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager – Software Lending Solutions
✨Tip Number 1
Familiarise yourself with the software lending solutions industry. Understanding the key players, trends, and challenges in this sector will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the banking and financial services sectors. Attend industry events or join relevant online forums to connect with decision-makers and gain insights into their needs, which can be invaluable when discussing how you can add value as a Key Account Manager.
✨Tip Number 3
Prepare to showcase your relationship-building skills. Think of specific examples from your past experiences where you've successfully developed and maintained client relationships, especially in complex environments, as this will resonate well with the hiring team.
✨Tip Number 4
Research the company’s products and services thoroughly. Being able to discuss how these offerings align with client needs will demonstrate your proactive approach and genuine interest in the role, making you a standout candidate.
We think you need these skills to ace Key Account Manager – Software Lending Solutions
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing client relationships and strategic account development. Use specific examples that demonstrate your success in income generation and your familiarity with corporate finance.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the software lending solutions industry and how your skills align with the key responsibilities outlined in the job description.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that illustrate your ability to communicate effectively, both verbally and in writing. This could include experiences where you successfully negotiated or resolved issues.
Highlight Relevant Experience: If you have experience in banking, commercial lending, or software solutions, make sure to highlight this in your application. Discuss any relevant projects or roles that demonstrate your capability to thrive in a complex organisational environment.
How to prepare for a job interview at Business Money Promotions Ltd
✨Understand the Company and Its Products
Before the interview, make sure to research the company thoroughly. Familiarise yourself with their software lending solutions and how they serve banks and financial institutions. This knowledge will help you demonstrate your interest and understanding of their business during the interview.
✨Prepare for Relationship Management Questions
Given the role's focus on managing key client relationships, be ready to discuss your past experiences in this area. Prepare specific examples that showcase your ability to build trust, resolve conflicts, and develop strategic account plans that align with clients' needs.
✨Showcase Your Communication Skills
Strong communication is crucial for a Key Account Manager. During the interview, practice articulating your thoughts clearly and confidently. Be prepared to demonstrate how you've effectively communicated with clients and internal teams in previous roles.
✨Demonstrate Your Problem-Solving Abilities
The role requires taking ownership of problems and using initiative. Think of instances where you've successfully navigated challenges or disputes with clients. Highlight your proactive approach and how it led to positive outcomes for both the client and your previous employer.
