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- Tasks: Manage relationships with high-value customers and ensure their satisfaction with our services.
- Company: Leading UK Fintech company focused on innovation and customer success.
- Benefits: Competitive salary, bonus structure, and exceptional benefits package.
- Why this job: Join a dynamic team and make a real impact in the fintech industry.
- Qualifications: 5+ years in relationship management, preferably in invoice finance or fintech.
- Other info: Opportunity for career growth in a fast-paced, supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Corporate Relationship Manager – Invoice Finance/Fintech – South East
Home » News » Corporate Relationship Manager – Invoice Finance/Fintech – South East
Corporate Relationship Manager – Invoice Finance/Fintech – South East
Our client, a market leading UK Fintech requires an experienced Corporate Relationship Manager to join their expanding team in the South East.
Duties and Key Responsibilities:
- Be the primary point of contact between the company and a portfolio of customers of high value and varying complexity by working with all other relevant team members and other departments to deliver a positive outcome.
- Effectively handle objections, manage complaints and escalations to provide the best outcome for the customer.
- Maximise a customer’s experience and loyalty to the product by ensuring that they receive an engaging, professional, and understanding service characterised by accuracy and prompt resolution of queries or problems.
- Carry out customer visits, reviews and work to develop strategic relationships to support their business objectives.
- Carry out surveys and audits of customers as deemed necessary and when authorised to do so.
- Build reports and solutions for customers that deliver objective and revenue outcomes.
- Provide in-depth analysis of data and reports pertaining to your portfolio customers.
- Monitor the performance of the customer’s sales ledger and control the risk to the company taking appropriate action to mitigate perceived risks where necessary.
- Work directly with Underwriting and Credit Risk to manage and control risks, and present agreed solutions to customers.
Experience:
- Past experience in portfolio management within an invoice finance/ABL, trade, or debt funding environment with proven delivery.
- At least 5 years of relationship management experience, ideally within a senior capacity at some point Experience engaging and working with or supporting customers with a turnover in excess of £15M.
- Proven experience in delivering customer-focused solutions based on finding innovative ways to improve the service delivered to customer.
- Experience working within a fintech with an understanding of process and/or end-to-end customer success journeys.
- Proven ability to interpret complex financial accounts to identify both financial needs and manage portfolio risk.
- A comprehensive understanding of risk management and proven experience of ensuring own/others’ compliance with relevant regulatory processes.
In return you will be rewarded with a competitive basic salary + bonus + a range of exceptional benefits.
For more information about this role or any of our vacancies call 01625 522 774 or email jobs@m2recruit.co.uk.
M2 Professional Recruitment Services
Tel: 01625 522 774
Fax: 01625 523 377
jobs@m2recruit.co.uk
www.m2recruit.co.uk
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Corporate Relationship Manager – Invoice Finance/Fintech – South East employer: Business Money Promotions Ltd
Contact Detail:
Business Money Promotions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Relationship Manager – Invoice Finance/Fintech – South East
✨Tip Number 1
Network like a pro! Get out there and connect with people in the fintech space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers or during interviews, make sure to highlight your experience in managing high-value portfolios and your knack for building strong customer relationships. Let them see how you can add value!
✨Tip Number 3
Prepare for those tricky questions! Brush up on your knowledge of risk management and compliance processes. Be ready to discuss how you've handled objections and escalations in the past. This will show you're not just a good fit, but the perfect fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Corporate Relationship Manager role. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s get you that dream job!
We think you need these skills to ace Corporate Relationship Manager – Invoice Finance/Fintech – South East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Corporate Relationship Manager. Highlight your experience in portfolio management and relationship building, especially in the fintech space. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about invoice finance and how your past experiences have prepared you for this role. Keep it engaging and professional – we love a good story!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use specific examples that demonstrate your ability to deliver customer-focused solutions and manage risks effectively. Numbers and outcomes speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Business Money Promotions Ltd
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the types of clients you'll be managing. Familiarise yourself with common challenges in invoice finance and how to address them. This will show your potential employer that you're ready to hit the ground running.
✨Demonstrate Your Relationship Management Skills
Prepare examples from your past experience where you've successfully managed client relationships, especially with high-value customers. Highlight specific instances where you turned around a difficult situation or improved customer satisfaction, as this is crucial for the role.
✨Showcase Your Analytical Abilities
Be ready to discuss how you've used data analysis to inform your decisions in previous roles. Bring examples of reports you've created or insights you've derived from financial accounts, as this will demonstrate your capability to manage portfolio risks effectively.
✨Understand the Fintech Landscape
Brush up on current trends in the fintech industry, particularly those related to invoice finance. Being able to discuss recent developments or innovations will not only impress your interviewers but also show that you're genuinely interested in the field.
