Programme Coordinator in London

Reporting To: Head of Programme & Delivery

Salary: 30k Per annum

Location: Tooting (onsite-SW17 9SH, London) with 1-day WFH

Contract: Full-time/ Permanent (Hybrid)

Closing Date: 10th January, 2026

About Us

At Business Launchpad (BLP), we empower young people aged 18–30 from low-income backgrounds across London to pursue enterprising careers and achieve financial progress. We do this through tailored enterprise programmes, one-to-one coaching, and real-world employability experiences that build both business and life skills.

The Role

We’re looking for a highly organised, people-focused Programme Co-ordinator to help us deliver an outstanding experience for young entrepreneurs on our Business Launchpad programmes. This role is perfect for someone who enjoys supporting others, managing the details, and ensuring things run smoothly behind the scenes.

As the Programme Co-ordinator, you will work closely with the Senior Co-ordinator to deliver the day-to-day operations of our programmes. You’ll liaise directly with programme participants, support session delivery, manage logistics, and ensure communication remains clear, timely, and engaging.

You will play a key part in running Launchpad Live, managing the digital community hub, sending monthly newsletters, preparing rooms for events, setting up Zoom links, and keeping programme calendars up to date. Your work will directly support participants to stay engaged, informed, and confident as they build their ideas and skills.

Roles & Responsibilities

• Support the Senior Co-ordinator with the operational delivery of workshops, Launchpad Live sessions, masterclasses, and programme activities.
• Set up Zoom links, digital meeting rooms, and online resources to ensure smooth virtual delivery.
• Manage the programme calendar, ensuring sessions, events, and deadlines are clearly scheduled and communicated.
• Liaise with participants to provide updates, reminders, and guidance, ensuring they feel supported and informed.
• Prepare physical spaces for events, including room setup, materials, equipment, and hospitality.
• Provide on-the-day support for coaches and facilitators, including materials preparation, technical support, and general logistics.

Participant Communications & Support

• Act as the day-to-day point of contact for participants, responding promptly to email and phone enquiries.
• Send weekly and monthly programme communications, including newsletters, reminders, and announcements.
• Manage the digital community hub, keeping content updated, sharing opportunities, and encouraging engagement.
• Follow up on attendance and engagement to help participants stay motivated and on track.

Administration & Internal Coordination

• Maintain accurate records of attendance, engagement, and session delivery using our CRM (Salesforce).
• Support the Senior Co-ordinator with administrative tasks.
• Prepare data and insights for monthly reports to help track progress and continuous improvement.
• Ensure internal systems and schedules are updated and well-organised.

Event & Session Logistics

• Assist in delivering in-person events, including setup, registration, participant support, and pack-down.
• Coordinate materials, equipment, and technical needs for both online and in-person sessions.
• Ensure all events feel welcoming, accessible, and aligned with our values.

Safeguarding Responsibilities

• Support young people in a safe, inclusive, and respectful environment.
• Follow safeguarding policies and procedures, reporting concerns to the Senior Coordinator or designated safeguarding lead.
• Maintain professional boundaries and contribute to a culture of trust and care.

Personal Attributes

• Warm, clear, and confident communicator who enjoys supporting young people from diverse backgrounds.
• Highly organised with strong attention to detail and the ability to juggle multiple tasks.
• Proactive, dependable, and solutions-focused, with a willingness to get stuck in where needed.
• Comfortable working independently while also collaborating closely with the Senior Coordinator and wider team.
• Passionate about helping young people achieve their goals, grow in confidence, and access new opportunities.
• Able to manage complex schedules and maintain accurate records.
• Collaborative and supportive team player with a willingness to contribute new ideas.

Person Specification

• 2–3 years of relevant coordination experience in a support, programme delivery, or events-based role.
• Educated to degree level or equivalent experience in programme delivery, youth work, education, business support, or community development.
• Proven experience coordinating programmes, projects, or events, ideally within youth, community, education, employability, enterprise, or charity environments.
• Experience working directly with young people or community participants, providing guidance, coordination, or engagement support.
• Experience managing multiple stakeholders such as facilitators, coaches, employers, or delivery partners.
• Experience organising workshops, group sessions, or events, including logistics and scheduling.
• Experience maintaining records, updating systems, and preparing progress or monitoring reports.
• Experience using CRM systems such as Salesforce or similar databases is desirable.
• Strong written and verbal communication skills.
• Safeguarding training is desirable (can be provided on appointment).
• Familiarity with Microsoft Office and digital collaboration tools.

Candidate may be required to attend early evening events or travel to nearby locations to co-ordinate workshops/events.

Personal Qualities (Aligned to BLP Values)

• Growth Mindset – reflective, adaptable, and committed to continuous improvement.
• Community Focused – values the needs and strengths of young people and local communities.
• Collaborative and Enterprising – proactive and thrives on taking initiative.
• One Mission, One Team – highly conscientious and reliable, committed to shared success.

The duties and responsibilities described are not exhaustive and may change as necessitated by business demands.

About Rewards

• 25 days of annual leave plus bank holidays (pro rata for part-time roles).
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

Pre-employment Checks

• Satisfactory Disclosure and Barring Service (DBS) check.
• Receipt of two satisfactory references.
• Proof of eligibility to work in the UK.

Please email your CV to jobs@businesslaunchpad.org.uk with a cover letter stating why you are interested in this role.

Please note that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.