Business Coach

Job Title: Business Coach

Reporting To: Head of Programmes & Delivery

Salary: £30,000 Per Annum

Location: Tooting (onsite-SW17 9SH, London) with 1-2 days WFH

Contract: Full-time 12month FTC

Closing Date: 21st March 2025

About us

Business Launchpad empowers marginalised young entrepreneurs aged 16 to 30 in London through personalised business support, workshops, programs, and 1:1 coaching. Our collaboration with young people helps them start businesses or enter employment, education, and training. We foster confidence, aspiration pursuit, and potential realisation in youth. We're proudly supported by Tooting Works, a social enterprise offering office and co-working spaces. 100% of Tooting Works' profits fuel our charitable efforts. It's more than a business; it's a community hub in Tooting. Our focus is always on the youth we serve.

THE ROLE

We are seeking a results-driven Business Coach to support marginalized young people in London in transforming their business ideas into thriving enterprises by providing one-on-one business support, facilitating workshops, advocating for young entrepreneurs, and connecting them with essential resources. The ideal candidate will have at least two years of business support experience, strong business knowledge, and preferably lived experience in business development. They should be passionate about creating positive change, fostering resilience and confidence, and working with hard-to-reach young people facing multiple barriers. A qualification in business advice, development, or youth work is desirable, and we welcome applicants with lived experience of overcoming barriers.

Candidates are encouraged to apply even if your experience does not exactly match the job description. We are excited to hear from candidates who can bring passion, innovation and connection to support our young entrepreneurs to success in business.

ROLES & RESPONSIBILITIES

Business Support

• Support and monitor each client’s journey at Business Launchpad, creating an inspiring, motivating, and productive environment while holding young people accountable to their business goals.
• Provide high-quality 1:1 business support to clients, helping them progress towards achieving business results by offering relevant information, advice, and guidance to overcome barriers and start their own business or social enterprise.
• Review applications, conduct initial assessments, and respond to inquiries.
• Assist in ideation, design, and innovation of programmes, workshops and masterclasses.
• Facilitate engaging workshops and programmes for clients, with flexibility in scheduling according to team needs.
• Assist with and attend workshops and events in support of clients and colleagues.
• Stay updated with professional knowledge related to business start-up and development.
• Contribute to the referral database and refer young people to external agencies and specialists as necessary.
• Proactively create opportunities to enhance clients' social capital.
• Contribute to the development and review of client support materials.
• Support cohort programs with 1:1 business support.

Employability Support & Skills Development:

• Deliver career-focused coaching sessions to help young people explore employment options alongside their entrepreneurial journey.
• Provide CV writing, job search, and interview preparation guidance.
• Facilitate employability workshops covering essential skills such as networking, communication, resilience, and personal branding.
• Connect clients with potential employers, industry partners, and apprenticeships that align with their entrepreneurial goals.
• Provide financial guidance to help young people shape a sustainable financial future through a mix of employment and self-employment.

Monitoring and Evaluation

• Evaluate and report client progress and needs to the Head of Programme & Delivery to enhance service quality and expand support services as required.
• Assist in client and program evaluation, report writing, and developing exit strategies when necessary.
• Collaborate with the Impact & Evaluation Manager to compile accurate monthly statistics for all client support provided.
• Contribute to the drafting of annual impact reports.
• Maintain organised and efficient documentation on the Salesforce CRM system while adhering to GDPR policies.
• Responsible for ensuring clients and participants remain engaged while part of your caseload.
• Responsible for monitoring logging and reporting on client engagement and participation in 121 support or other programmes or long-term interventions.

Safeguarding Responsibilities

• Ensure that all young people engaging with Business Launchpad are supported in a safe and inclusive environment.
• Follow safeguarding policies and procedures, identifying and reporting any concerns regarding the welfare of clients to the designated safeguarding lead.
• Recognise signs of vulnerability and take appropriate action to safeguard young people.
• Maintain up-to-date knowledge of safeguarding legislation and best practices, attending regular training as required.
• Promote a culture of trust, respect, and confidentiality while maintaining professional boundaries.

Community Building and Partnerships

• Advocate for youth enterprise by networking, conducting outreach and engagement activities to raise awareness of services among young people, and nurturing partnerships and resources to support the client journey at Business Launchpad.
• Build and foster lasting relationships with tenants of Tooting Works to create opportunities for business/work experience for young clients.

Personal Attributes

• Exceptional communication skills including being able to communicate effectively with different people from different backgrounds and experiences.
• Passion and genuine care to support young people into positive futures
• Organised and pro-active approach to work
• Accountable to meeting the charities objectives
• Collaborative and entrepreneurial

About Rewards

• 25 days of annual leave plus bank holidays (prorated for part-time)
• Personal annual training budget following probation
• Employee assistance programme including counselling.
• Regular team socials throughout the year
• Generous sick pay allowance following probation.
• General eye test
• Well-being day (1 day per year)
• Volunteer day (1 day per year)

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Pre-employment Checks

Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.
• Level 3 safeguarding (can be trained on the job).

Please email your CV to with a cover letter stating why you are interested in this role.

Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.