Customer Complaints Investigator in Guildford

Business Insurance Solutions Ltd (BISL) is seeking a proactive Complaints Officer to join their team in Guildford. This role involves investigating customer issues, resolving complaints, and working collaboratively with colleagues to improve customer experiences.

The ideal candidate will be confident in handling challenging situations, possess strong communication skills, and have experience in customer service or complaints handling. You will help identify patterns in customer issues and contribute to process improvements.

Competitive benefits include annual leave entitlement, ongoing training, and a supportive work environment.