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- Tasks: Guide Norfolk Citizens Advice, ensuring effective governance and community service.
- Company: Join a trusted charity with over 85 years of impactful service in Norfolk.
- Benefits: Develop leadership skills, expand your network, and make a real difference.
- Other info: Diverse Board welcomed; applications from all backgrounds encouraged.
- Why this job: Shape services that matter and drive change in your local community.
- Qualifications: Passion, commitment, and a willingness to contribute your unique perspective.
About Norfolk Citizens Advice
For over 85 years, Citizens Advice has been a trusted and independent source of help for people across Norfolk. We exist so that anyone, whatever their circumstances, can access free, confidential and impartial advice when life becomes complex or challenging.
As a Trustee, you will play a central role in guiding Norfolk Citizens Advice, ensuring the charity is well-governed, financially secure, and effectively serving the local community. You will help shape the organisation’s strategy, safeguard its reputation, and ensure it continues to deliver high-quality, inclusive services. Trustees work together as a Board, sharing responsibility for governance, long-term strategy, and oversight.
Trustees are expected to attend four Board meetings a year, quarterly subcommittee meetings, and two in-person strategy sessions, with most meetings held during weekday afternoons and often online. The overall expected time commitment is around a day a month in total.
We’re looking for passionate, committed individuals who want to make a real difference. You don’t need formal qualifications – what matters most is your perspective, enthusiasm, and dedication to our mission. You’ll bring curiosity, sound judgement, and the confidence to share your ideas. You’re someone who can think strategically while staying open to new and creative approaches. You understand the responsibilities that come with trusteeship and are ready to play an active role as part of a collaborative team. Most importantly, you believe in our values and are willing to invest your time and energy to help us succeed.
We’re particularly interested in people who can contribute expertise in one or more of the following areas:
- Income generation & business development: experience of developing income streams, building partnerships or using networks to open up opportunities.
- Organisational development & HR: experience of organisational development, shaping culture or working with mixed teams of staff and volunteers.
- Strategic planning & change management: experience of leading process improvement, organisational change and supporting modernisation and efficiency.
- Digital & technology: experience of using digital tools, systems or data to improve services or efficiency.
- Charity governance: an understanding of good governance and the role of trustees in ensuring organisations are well run, accountable and effective.
- Finance: financial expertise or experience of overseeing budgets, financial planning or risk.
We’d also welcome insight or experience in:
- Commercial or contracting environments.
- Health, social care, or the public sector.
- Research, policy, or data-driven decision-making.
- Lived experience of the challenges our clients face.
At Norfolk Citizens Advice, we know that a diverse Board makes stronger decisions and better reflects the communities we serve. We are looking for Trustees with a range of backgrounds, experiences, and skills that will overall strengthen our governance and understanding. We particularly welcome applications from women, younger people, disabled individuals and those with lived experience of disadvantage or under-represented groups on Charity Boards.
This is a unique opportunity to apply your professional expertise in a purposeful way, while making a tangible impact. You will play a key role in ensuring we deliver tailored support, trusted advice, and drive change on the issues affecting our communities.
Make a real difference in your local community and help shape services that matter. Apply and further develop your skills in governance, leadership, and strategic decision-making. Work alongside a committed, supportive Board, staff, and volunteers. Expand your networks and gain valuable professional experience.
The TrusteeWorks team at Reach Volunteering are supporting Norfolk Citizens Advice with their Trustee recruitment. Questions and applications should be submitted via TrusteeWorks in the first instance – contact details below. To apply please submit your CV along with a Cover Letter stating the following:
- Why you are interested in becoming a Trustee at Norfolk Citizens Advice.
- Your relevant skills and experience.
- Any information you wish to share with us regarding your background or identity that pertains to our aim of increasing the diversity of our Board.
The closing date for applications is Friday the 12th of June 2026 by 5pm.
Trustees for Norfolk Citizens Advice in Norwich employer: Business & Human Rights Resource Centre
Contact Detail:
Business & Human Rights Resource Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trustees for Norfolk Citizens Advice in Norwich
✨Tip Number 1
Network like a pro! Reach out to people in your circle or even those you admire in the charity sector. A casual chat can lead to valuable insights and connections that might just help you land that Trustee role.
✨Tip Number 2
Show your passion! When you get the chance to speak with someone from Norfolk Citizens Advice, let your enthusiasm shine through. Share why you care about their mission and how your unique perspective can contribute to their goals.
✨Tip Number 3
Prepare for interviews by understanding the charity's current challenges and successes. This shows you're not just interested in the role but are genuinely invested in helping them navigate their future.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it keeps everything organised on our end, making it easier for us to connect with you.
We think you need these skills to ace Trustees for Norfolk Citizens Advice in Norwich
Some tips for your application 🫡
Be Yourself: When writing your cover letter, let your personality shine through! We want to know who you are and what drives you. Share your passion for making a difference and how it aligns with our mission at Norfolk Citizens Advice.
Tailor Your CV: Make sure your CV highlights the skills and experiences that are relevant to the Trustee role. Focus on your expertise in areas like governance, finance, or digital tools, and show us how you can contribute to our Board.
Show Your Commitment: In your application, express your dedication to our values and the community we serve. We’re looking for individuals who are ready to invest their time and energy, so let us know why you’re excited about this opportunity!
Apply Through Our Website: Don’t forget to submit your application via TrusteeWorks as instructed! It’s the best way to ensure your application gets to us directly. We can’t wait to hear from you and see how you can help shape the future of Norfolk Citizens Advice.
How to prepare for a job interview at Business & Human Rights Resource Centre
✨Know Your Why
Before the interview, take some time to reflect on why you want to become a Trustee at Norfolk Citizens Advice. Be ready to articulate your passion for helping the community and how your skills align with their mission. This genuine enthusiasm will resonate with the interviewers.
✨Research the Organisation
Familiarise yourself with Norfolk Citizens Advice's history, values, and current initiatives. Understanding their strategic goals and challenges will allow you to engage in meaningful discussions during the interview, showcasing your commitment and insight into their work.
✨Highlight Relevant Experience
Think about your past experiences that relate to the key areas they’re looking for, such as income generation or organisational development. Prepare specific examples that demonstrate your expertise and how it can benefit the charity, making sure to connect your skills to their needs.
✨Show Collaborative Spirit
As a Trustee, teamwork is crucial. During the interview, emphasise your ability to work collaboratively and share ideas. Discuss any previous experiences where you’ve successfully worked in a team setting, highlighting your openness to diverse perspectives and your commitment to inclusivity.