At a Glance
- Tasks: Support system development and implementation for innovative projects using Salesforce and ServiceNow.
- Company: Join a forward-thinking team focused on digital transformation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Exciting chance to work with cutting-edge tools like Power BI and chatbots.
- Why this job: Make a real impact by improving systems and processes in a dynamic environment.
- Qualifications: Two years of relevant experience in system development and proficiency in Microsoft Office.
The predicted salary is between 2580 - 2800 € per month.
The temp staff will support the user department in system development and related work. The key responsibilities are:
- Assist with and manage the development and implementation of system-related projects on SalesForce Public Sector Solution, Business Grants Portal, ServiceNow (including the development of module(s), migration and verification of data, performance of user acceptance tests, documentation, etc.) from business user perspective.
- Assist with data cleansing and maintaining databases (including checking records and data-entry).
- Explore and apply digitalisation tools to improve work efficiency and streamline processes and reports.
- Assist with other systems-related ad-hoc duties, such as providing support on enquiries and issues raised in relation to the system(s) or whole-of-government platform(s).
- Assist and coordinate within the Cluster for the onboarding of schemes to the respective system(s)/platform(s).
Requirements:
- At least two years of relevant experience, including system development and/or implementation.
- Training in Information Technology or a related discipline would be an advantage.
- Proficient with Microsoft Office software (e.g. Excel, Word and PowerPoint).
- Knowledge of data analytics tools (e.g. Microsoft PowerBI) and customer relationship management platforms (e.g. SalesForce) will be an added advantage.
- Must be experienced in Power BI and Chatbots.
Contract duration: 1 year
Working Arrangement: Monday to Thursday: 8.30am to 6pm; Friday: 8.30am to 5.00pm
Location: Alexandra Road
Salary: $2,580 to $2,800
Systems Support Executive employer: Business Edge Personnel Services
As a Systems Support Executive at our company, you will thrive in a dynamic work environment that prioritises innovation and employee development. We offer competitive salaries, a supportive culture that encourages collaboration, and opportunities for professional growth through training in cutting-edge technologies like Salesforce and Power BI. Located on Alexandra Road, our office provides a vibrant atmosphere where your contributions directly impact the efficiency of government systems, making your work both meaningful and rewarding.
Contact Detail:
Business Edge Personnel Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Systems Support Executive
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with systems support or have experience with platforms like SalesForce and ServiceNow. A friendly chat can lead to insider info about job openings or even a referral!
✨Tip Number 2
Show off your skills! If you’ve got experience with data analytics tools like Power BI, make sure to highlight that in conversations. Consider creating a mini-project or presentation to demonstrate your abilities – it’s a great way to stand out!
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for the interview by brushing up on common questions related to system development and user support. Think about scenarios where you’ve solved problems or improved processes, and be ready to share those stories!
We think you need these skills to ace Systems Support Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with system development and implementation. We want to see how your skills align with the role, especially with tools like SalesForce and Power BI.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about systems support and how you can contribute to our team. Keep it concise but impactful!
Showcase Relevant Experience:When detailing your work history, focus on projects where you've managed system-related tasks or data analytics. We love seeing real examples of your problem-solving skills in action!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Business Edge Personnel Services
✨Know Your Systems
Make sure you brush up on your knowledge of systems like SalesForce and ServiceNow. Be ready to discuss how you've used these platforms in past roles, especially in system development or implementation.
✨Showcase Your Data Skills
Since data cleansing and analytics are key parts of the role, prepare examples of how you've handled data in previous jobs. Highlight your experience with tools like Power BI and any relevant projects where you improved efficiency through data management.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, such as user acceptance testing or troubleshooting system issues. Think of real-life examples where you successfully navigated similar challenges.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team, ongoing projects, or the digitalisation tools they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
