At a Glance
- Tasks: Support system development and implementation for Salesforce and ServiceNow projects.
- Company: Join a forward-thinking organisation focused on digital transformation.
- Benefits: Competitive salary, flexible working hours, and valuable experience in tech.
- Other info: Great opportunity for career growth and skill development in a supportive team.
- Why this job: Make a real impact by improving systems and processes in a dynamic environment.
- Qualifications: Two years of relevant experience and proficiency in Microsoft Office and data analytics tools.
The predicted salary is between 2580 - 2800 £ per month.
The temp staff will support the user department in system development and related work. The key responsibilities are:
- Assist with and manage the development and implementation of system-related projects on SalesForce Public Sector Solution, Business Grants Portal, ServiceNow (including the development of module(s), migration and verification of data, performance of user acceptance tests, documentation, etc.) from business user perspective.
- Assist with data cleansing and maintaining databases (including checking records and data-entry).
- Explore and apply digitalisation tools to improve work efficiency and streamline processes and reports.
- Assist with other systems-related ad-hoc duties, such as providing support on enquiries and issues raised in relation to the system(s) or whole-of-government platform(s).
- Assist and coordinate within the Cluster for the onboarding of schemes to the respective system(s)/platform(s).
Requirements:
- At least two years of relevant experience, including system development and/or implementation.
- Training in Information Technology or a related discipline would be an advantage.
- Proficient with Microsoft Office software (e.g. Excel, Word and PowerPoint).
- Knowledge of data analytics tools (e.g. Microsoft PowerBI) and customer relationship management platforms (e.g. SalesForce) will be an added advantage.
- Must be experienced in Power BI and Chatbots.
Contract duration: 1 year
Working Arrangement: Monday to Thursday: 8.30am to 6pm; Friday: 8.30am to 5.00pm
Location: Alexandra Road
Salary: $2,580 to $2,800
Business Systems Analyst (Salesforce & ServiceNow) employer: Business Edge Personnel Services
As a Business Systems Analyst at our organisation, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive salaries, a supportive environment for professional growth, and opportunities to engage with cutting-edge digitalisation tools, all while being located in the vibrant area of Alexandra Road. Join us to make a meaningful impact in system development and enjoy a fulfilling career with us.
Contact Details:
Business Edge Personnel Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Analyst (Salesforce & ServiceNow)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Salesforce or ServiceNow. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! If you’ve got experience with data analytics tools like Power BI, make sure to highlight that in conversations. We love seeing candidates who can demonstrate their expertise in real-time.
✨Tip Number 3
Prepare for interviews by practising common questions related to system development and implementation. We want to see how you tackle challenges, so think of examples from your past experiences that showcase your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who are eager to join our team.
We think you need these skills to ace Business Systems Analyst (Salesforce & ServiceNow)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Salesforce and ServiceNow. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Business Systems Analyst role. Share specific examples of how you've tackled system development and implementation in the past.
Show Off Your Tech Skills:Since we’re looking for someone proficient in Microsoft Office and data analytics tools like Power BI, make sure to mention any relevant experience. If you’ve worked with chatbots or digitalisation tools, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Business Edge Personnel Services
✨Know Your Systems
Make sure you brush up on your knowledge of Salesforce and ServiceNow. Familiarise yourself with their functionalities, especially how they relate to system development and user acceptance testing. Being able to discuss specific features or past experiences will show that you're not just a candidate, but someone who understands the tools they'll be working with.
✨Data is Key
Since the role involves data cleansing and maintaining databases, be prepared to talk about your experience with data management. Bring examples of how you've handled data entry, verification, or used analytics tools like Power BI. This will demonstrate your capability in ensuring data integrity and efficiency.
✨Show Your Problem-Solving Skills
The job requires assisting with enquiries and issues related to systems. Think of instances where you've resolved technical problems or streamlined processes. Sharing these stories will highlight your analytical skills and ability to support users effectively.
✨Be Ready for Teamwork
Collaboration is crucial in this role, especially when coordinating within the Cluster for onboarding schemes. Prepare to discuss your experience working in teams, how you communicate with colleagues, and any tools you’ve used to enhance collaboration. This will show that you can work well with others to achieve common goals.
