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- Tasks: Lead telemarketing efforts to engage and grow our membership base.
- Company: Join the Business Disability Forum, a leader in disability inclusion and advocacy.
- Benefits: Enjoy flexible working options and the chance to make a real impact.
- Why this job: Be part of a mission-driven team that champions disability rights and inclusion.
- Qualifications: Experience in market research and CRM systems is essential; strong communication skills are a must.
- Other info: This is a temporary role for one year with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion. We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide. We advise, support and encourage businesses (many of them global) to become more disability-smart. We influence policymakers by representing the voice of employers and disabled employees. We provide evidence-based thought leadership on how business affects the lives of disabled people. We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role involves reaching out to potential members, fostering relationships, and leveraging Salesforce CRM to track interactions. We are seeking a proactive and results-driven temporary (1 year FTC) Membership Telemarketing Lead to support our membership generation and engagement efforts. The ideal candidate will have strong research skills, an understanding of market trends, and experience in customer engagement.
Requirements:
- Experience in market & customer research, particularly in analysing clients’ needs and suggesting solutions.
- Experience of working with a Customer Relationship Management (CRM) database.
- Experience in a consultative sales environment.
- Ability to analyse and research information to identify potential leads using all available tools.
- Excellent organisational skills and the ability to self-manage.
- Tenacity & Perseverance.
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House, 14-16 Dowgate Hill, London EC4R 2SU. If you are submitting your application by email please do so to hr or barnabyp@businessdisabilityforum.org.uk.
Closing date for applications: Sunday, 29 June 2025. First interviews are planned for the week commencing 14 July 2025. Second interviews are likely to take place in the week commencing 21 July 2025.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone. If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email or by telephone on 020-7403-3020.
Equal opportunities: We are committed to becoming disability-smart and an employer of choice irrespective of race, sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
Contact Detail:
BUSINESS DISABILITY FORUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Membership Telemarketing Lead
✨Tip Number 1
Familiarise yourself with the Business Disability Forum's mission and values. Understanding their commitment to disability inclusion will help you align your approach when engaging with potential members, showcasing your genuine interest in their work.
✨Tip Number 2
Leverage your research skills to identify key businesses that could benefit from membership. Use online resources and industry reports to pinpoint organisations that are actively seeking to improve their disability inclusion practices.
✨Tip Number 3
Practice your consultative sales techniques. Since this role involves fostering relationships, being able to engage in meaningful conversations about how the Business Disability Forum can meet potential members' needs is crucial.
✨Tip Number 4
Get comfortable with Salesforce CRM or similar tools. Familiarity with these systems will not only help you track interactions effectively but also demonstrate your readiness to hit the ground running in this role.
We think you need these skills to ace Membership Telemarketing Lead
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Membership Telemarketing Lead position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Craft a Compelling Supporting Statement: In your supporting statement, clearly articulate why you are suitable for the role. Use specific examples from your past experiences that demonstrate your research skills, customer engagement abilities, and familiarity with CRM systems like Salesforce.
Highlight Relevant Experience: Make sure your CV showcases your experience in market and customer research, as well as any consultative sales environments you've worked in. Emphasise your organisational skills and ability to self-manage, as these are crucial for the role.
Proofread Your Application: Before submitting your application, thoroughly proofread both your CV and supporting statement. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at BUSINESS DISABILITY FORUM
✨Research the Organisation
Before your interview, take the time to thoroughly research Business Disability Forum. Understand their mission, values, and the specific challenges they address in disability inclusion. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute.
✨Showcase Your CRM Experience
Since the role involves using Salesforce CRM, be prepared to discuss your experience with CRM systems. Highlight specific examples of how you've used CRM tools to track interactions and manage customer relationships effectively.
✨Demonstrate Consultative Sales Skills
The position requires experience in a consultative sales environment. Be ready to share examples of how you've identified client needs and suggested tailored solutions. This will showcase your ability to engage potential members effectively.
✨Prepare Questions About Inclusion
Prepare thoughtful questions about how the organisation approaches disability inclusion and what initiatives they have in place. This not only shows your interest but also your commitment to the values of the Business Disability Forum.
