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For Companies At a Glance
- Tasks: Connect with clients and guide them to the right insurance coverage from home.
- Company: Join a mission-driven team at UniTrust Financial Group, focused on making a difference.
- Benefits: Unlimited earning potential, flexible hours, and 100% remote work.
- Why this job: Empower others while building your career in a supportive, inclusive environment.
- Qualifications: No experience needed; just bring your motivation and communication skills.
- Other info: Enjoy mentorship and clear paths for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Career Opportunities with UniTrust Financial Group
A great place to work.
Careers At UniTrust Financial Group
Current job opportunities are posted here as they become available.
Location: Remote (Work From Home)
Schedule: Flexible Hours, Full-Time Only
Who We Are
At InsuraTec Services Group, we empower individuals and families to secure peace of mind with personalized life insurance and financial solutions. Built on integrity, transparency, and inclusion, our remote-first team thrives on making a real difference while creating unlimited growth opportunities.
What You’ll Do
As a Virtual Customer Care Agent, you’ll connect with clients in a supportive, consultative role—helping them understand their options and guiding them toward the right coverage, all from the comfort of your home office.
Key Responsibilities:
- Engage with warm, pre-qualified leads — no cold calls, no door-to-door sales.
- Host virtual consultations to identify client needs and recommend tailored solutions.
- Deliver outstanding customer care and ongoing policy support.
- Complete self-paced licensing training (if not already licensed).
- Stay accountable to personal and team sales goals in a performance-driven, remote environment.
- Maintain professionalism, empathy, and a client-first approach at all times.
What You Bring
No prior insurance experience required — full training and mentorship provided.
Coachable, motivated, and goal-oriented mindset.
Comfortable with technology and remote collaboration tools.
Excellent communication and people skills.
Dedication to ethical practices and an inclusive workplace culture.
Why Join Us
Commission-only role with unlimited earning potential + monthly bonuses.
100% remote — work from anywhere with reliable internet.
Warm leads provided — skip the cold outreach.
Clear career advancement paths and continuous mentorship.
A mission-driven, team-oriented culture that invests in your success.
Ready to Launch Your Remote Career?
Apply today to become a Virtual Customer Care Agent at InsuraTec Services Group. We welcome motivated individuals from all backgrounds who are ready to take control of their future while helping others secure theirs.
Equal Opportunity Employer
InsuraTec Services Group celebrates diversity and is proud to be an Equal Opportunity Employer. We are committed to building an inclusive environment for all team members.
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Virtual Customer Care Agent employer: Business Development
Contact Detail:
Business Development Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Customer Care Agent
✨Tip Number 1
Get to know the company inside out! Research UniTrust Financial Group and understand their mission, values, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your virtual communication skills. Since you'll be hosting consultations, make sure you're comfortable with video calls and online tools. A smooth, professional presence can really set you apart from other candidates.
✨Tip Number 3
Prepare for common interview questions related to customer care. Think about how you would handle different client scenarios and be ready to share examples of your problem-solving skills. This will demonstrate your capability to deliver outstanding customer care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at InsuraTec Services Group.
We think you need these skills to ace Virtual Customer Care Agent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Virtual Customer Care Agent role. Highlight your communication skills and any experience you have with customer service, even if it's not in insurance. We want to see how you can connect with clients!
Show Your Motivation: Let us know why you're excited about this opportunity! Share your passion for helping others and your eagerness to learn. A motivated mindset is key for this role, so don’t hold back on expressing your enthusiasm.
Be Professional Yet Approachable: While we love a friendly vibe, professionalism is crucial. Use clear language and maintain a respectful tone throughout your application. Remember, we’re looking for someone who can balance empathy with professionalism in client interactions.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Business Development
✨Know the Company Inside Out
Before your interview, take some time to research UniTrust Financial Group. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Virtual Customer Care Agent, excellent communication is key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable with virtual consultations.
✨Showcase Your Empathy
In this role, you'll be helping clients navigate their insurance options. Be prepared to share examples of how you've demonstrated empathy and support in previous roles. This will highlight your client-first approach, which is crucial for success.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training processes, and career advancement opportunities. This shows that you're not just interested in the job, but also in how you can grow within the company.
