At a Glance
- Tasks: Connect with clients and guide them to the right insurance coverage from home.
- Company: Join a mission-driven team at UniTrust Financial Group, focused on making a difference.
- Benefits: Unlimited earning potential, flexible hours, and 100% remote work.
- Why this job: Empower others while building your career in a supportive, inclusive environment.
- Qualifications: No experience needed; just bring your motivation and communication skills.
- Other info: Enjoy mentorship and clear paths for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Career Opportunities with UniTrust Financial Group
A great place to work.
Careers At UniTrust Financial Group
Current job opportunities are posted here as they become available.
Location: Remote (Work From Home)
Schedule: Flexible Hours, Full-Time Only
Who We Are
At InsuraTec Services Group, we empower individuals and families to secure peace of mind with personalized life insurance and financial solutions. Built on integrity, transparency, and inclusion, our remote-first team thrives on making a real difference while creating unlimited growth opportunities.
What You’ll Do
As a Virtual Customer Care Agent, you’ll connect with clients in a supportive, consultative role—helping them understand their options and guiding them toward the right coverage, all from the comfort of your home office.
Key Responsibilities:
Engage with warm, pre-qualified leads — no cold calls, no door-to-door sales.
Host virtual consultations to identify client needs and recommend tailored solutions.
Deliver outstanding customer care and ongoing policy support.
Complete self-paced licensing training (if not already licensed).
Stay accountable to personal and team sales goals in a performance-driven, remote environment.
Maintain professionalism, empathy, and a client-first approach at all times.
What You Bring
No prior insurance experience required — full training and mentorship provided.
Coachable, motivated, and goal-oriented mindset.
Comfortable with technology and remote collaboration tools.
Excellent communication and people skills.
Dedication to ethical practices and an inclusive workplace culture.
Why Join Us
Commission-only role with unlimited earning potential + monthly bonuses.
100% remote — work from anywhere with reliable internet.
Warm leads provided — skip the cold outreach.
Clear career advancement paths and continuous mentorship.
A mission-driven, team-oriented culture that invests in your success.
Ready to Launch Your Remote Career?
Apply today to become a Virtual Customer Care Agent at InsuraTec Services Group. We welcome motivated individuals from all backgrounds who are ready to take control of their future while helping others secure theirs.
Equal Opportunity Employer
InsuraTec Services Group celebrates diversity and is proud to be an Equal Opportunity Employer. We are committed to building an inclusive environment for all team members.
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Virtual Customer Care Agent employer: Business Development
Contact Detail:
Business Development Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Virtual Customer Care Agent
✨Tip Number 1
Get to know the company inside out! Research UniTrust Financial Group and understand their mission, values, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your virtual communication skills. Since you'll be hosting consultations, make sure you're comfortable with video calls and online tools. A smooth, professional presence can really set you apart from other candidates.
✨Tip Number 3
Prepare for common interview questions related to customer care. Think about how you would handle different client scenarios and be ready to share examples of your problem-solving skills. This will demonstrate your readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at InsuraTec Services Group.
We think you need these skills to ace Virtual Customer Care Agent
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Virtual Customer Care Agent. We want to see how you can connect with clients and provide outstanding customer care!
Show Your Personality: Don’t be afraid to let your personality shine through in your written application. We value a friendly, approachable tone that reflects our mission-driven culture. Remember, we’re looking for someone who can engage with clients in a supportive way!
Highlight Relevant Skills: Even if you don’t have prior insurance experience, focus on your communication skills and any tech-savviness you possess. We love seeing how you can adapt to remote collaboration tools and maintain professionalism in a virtual setting.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Business Development
✨Know Your Stuff
Before the interview, make sure you understand the role of a Virtual Customer Care Agent. Familiarise yourself with the company’s mission and values, especially their focus on integrity and client-first approach. This will help you align your answers with what they’re looking for.
✨Showcase Your People Skills
Since this role is all about connecting with clients, be ready to demonstrate your excellent communication and empathy skills. Prepare examples from your past experiences where you’ve successfully helped someone or resolved an issue, even if it’s not in a professional setting.
✨Get Comfortable with Tech
As a remote position, being tech-savvy is crucial. Brush up on any collaboration tools you might use, like video conferencing software. You could even mention your experience with these tools during the interview to show you’re ready for the remote work environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team culture, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.