At a Glance
- Tasks: Promote and sell leisure products while engaging with customers face-to-face and over the phone.
- Company: Join InspireAll, a charity dedicated to energising communities through leisure services.
- Benefits: Enjoy free gym membership, discounts, paid breaks, and excellent training opportunities.
- Other info: Flexible hours, career progression, and a positive work/life balance await you!
- Why this job: Be part of a friendly team making a real difference in people's lives.
- Qualifications: Sales-driven individuals with great communication skills; experience is a plus but not required.
The predicted salary is between 26789 - 26789 £ per year.
Furzefield Leisure Centre, Potters Bar
Full Time (39 hours per week)
Salary basic up to £26,789.88 (£13.21 p/a) pa plus commission (OTE 30K)
Come and join the team! An exciting opportunity has arisen for a Customer Advisor to join an enthusiastic and friendly team within InspireAll.
Responsibilities will include:
- To promote and sell the site products and services
- To deal with all enquiries relating to products and services whilst on shift
- To generate leads and sales to increase the membership base of the Centre
- Telephone calling and face to face conversations with new and existing customers to help with retention and sales
What we are looking for:
- Sales driven individuals
- Excellent communication skills
- Previous sales experience would be desirable but not essential as full training will be provided
Working for INSPIREALL your staff benefits will include:
- FREE gym membership, swimming and classes for you, your partner and 4 children (T & C apply)
- DISCOUNTS for family and friends
- DISCOUNTS on Nursery places and children’s activities
- DISCOUNTS on Theatre
- STORE DISCOUNT - at major attractions and retailers, online and in store
- LONG SERVICE AWARDS
- COMPANY EVENTS
- EAP - Employee Assistance Programme
- REFERRAL PROGRAMME
- SICK PAY – enhanced after required service length (T & C apply)
- MATERNITY BONUS (T & C apply)
- ON-SITE PARKING - available at most locations please confirm with your line manager
- Excellent training opportunities and career progression
- PAID BREAKS - up to 45 minutes (T & C apply)
- Other generous leave entitlements (T & C apply)
InspireAll is a charity that has a reputation for delivering energising and motivating leisure and family support services across Hertfordshire and Bedfordshire enabling communities to achieve rewarding and active lifestyles. We employ people who want to share our vision to provide our customers with the best experience, being served by approachable and friendly staff. We also encourage a positive work/life balance.
Closing date: Thursday 10th September 2026
Please note that this vacancy may close early if we receive a high volume of applications. Applicants may require an enhanced DBS check, dependent on role applied for. InspireAll is an Equal Opportunities Employer. InspireAll collects and processes personal information in relation to job applicants. It does this in line with UK GDPR 2018.
Membership Customer Advisor employer: Busheygroveleisurecentre
Busheygrove Leisure Centre in Potters Bar is an excellent employer, offering a vibrant work culture where teamwork and customer service are at the forefront. With benefits like free gym membership and family discounts, alongside ample opportunities for career progression, employees can thrive both personally and professionally in a supportive environment dedicated to health and wellness.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Customer Advisor
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Busheygroveleisurecentre. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Busheygroveleisurecentre before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Membership Customer Advisor
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Busheygroveleisurecentre:Your cover letter is your chance to shine! Tell us why you want to work at Busheygroveleisurecentre specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Busheygroveleisurecentre!
How to prepare for a job interview at Busheygroveleisurecentre
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
