At a Glance
- Tasks: Ensure quality assurance of medico-legal reports and support expert witnesses.
- Company: Join Bush & Co, a leader in the catastrophic injury sector.
- Benefits: Enjoy a fun, rewarding environment with a focus on making a difference.
- Why this job: Make a real impact by helping clients navigate life-changing injuries.
- Qualifications: Background in Civil Law or healthcare, with strong attention to detail.
- Other info: Diverse and inclusive workplace that values your authentic self.
The predicted salary is between 30000 - 40000 £ per year.
A career at Bush & Co gives you the opportunity to bring your skills and experience to the catastrophic injury sector, helping people following life-changing injuries and supporting the legal and insurance industry to care for clients. Working with Bush & Co you can expect to work with like-minded people who challenge the status quo, care about what they do, learn from each other and never take their eyes off the end goal; we think that’s pretty special.
As a member of our team, you can expect to work in a rewarding, fun environment with a commitment to working hard, enjoying what you do and making a difference to people’s lives. At Bush & Co, we believe that diversity drives success. We are proud of our inclusive workplace, where everyone feels valued, respected, and safe. We welcome applications from all walks of life and encourage you to bring your most authentic self to work.
THE PURPOSE OF THE ROLE
To undertake quality assurance of medico-legal quantum and liability reports & related documents associated with the expert witness claim cycle.
WHAT YOU WILL BE DOING
- To proof read highly complex reports and provide feedback to the Associates to ensure quality and robustness of the final product.
- To offer professional guidance to Associate Expert Witnesses with regards to the instructions and the legal process associated.
- To ensure all QA processes effectively support the delivery of services to the Company’s clients and customers.
- To work with and to assist Associate Expert Witnesses to meet deadlines and service level agreements.
- To provide clinical and/or legal-focused support to Associate Expert Witness and other stakeholders as required.
- To provide support and input into weekly case clinics with the Associate Expert Witnesses, as identified by the Head of Expert Witness.
- To provide support to Bush & Co Reports Team, as identified by the Head of Business Operations.
SKILLS AND EXPERIENCE REQUIRED
- Background in Civil Law. Preferably within the Clinical Negligence and/or Personal Injury sector.
- Or a background in healthcare. Preferably with some experience of care package provision and individuals with long-term health needs.
- Ability to understand and calculate costs associated with care/therapy provision as recommended within Associate Expert Witness reports.
- Strong attention to detail and ability to focus.
- Ability to handle high volume of work and react to frequently changing time scales.
- Ability to identify the medico-legal aspects of the claim cycle.
- Ability to work alongside and with other departments to meet customer needs.
- IT skills – Outlook, Word, Excel.
- Organisational skills.
PERSONAL ATTRIBUTES
- Rigorous, evidence-based professional, keen attention to detail.
- Hardworking.
- Driven to deliver outstanding customer service.
- Approachable, supportive & helpful.
- Unified working across internal departments to deliver the service; curious to find new ways to support stakeholders.
- Passionate to keep our injured clients at the centre of everything we do.
- Knowledgeable.
- Confident communicator orally & in writing.
- Integrity.
- Resilient.
Please note occasional travel will be required to the Daventry office.
Quality Assurance Specialist in Daventry employer: Bush & Co
Contact Detail:
Bush & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Assurance Specialist in Daventry
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings at Bush & Co.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their commitment to diversity and client care, and think about how your skills align with their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to quality assurance and medico-legal processes. We want you to feel confident and ready to impress when you walk through that door.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Quality Assurance Specialist in Daventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Quality Assurance Specialist role. Highlight your background in Civil Law or healthcare, and don’t forget to showcase your attention to detail and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with Bush & Co and how your experience aligns with our mission to support clients after life-changing injuries.
Showcase Your Communication Skills: Since this role involves providing guidance and feedback, make sure to demonstrate your strong communication skills in your application. Use clear and concise language to convey your points effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Bush & Co
✨Know Your Stuff
Make sure you brush up on your knowledge of civil law, especially in the clinical negligence and personal injury sectors. Familiarise yourself with the medico-legal claim cycle and be ready to discuss how your background aligns with the role.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experiences where your attention to detail made a significant impact. Whether it was proofreading complex documents or ensuring compliance with legal standards, have those stories ready to share.
✨Demonstrate Your Team Spirit
Bush & Co values collaboration, so be prepared to talk about how you've worked effectively with others in previous roles. Highlight instances where you supported colleagues or contributed to team goals, showing that you're a team player who can thrive in a supportive environment.
✨Be Authentic
Bush & Co encourages candidates to bring their authentic selves to work. During the interview, let your personality shine through. Share your passion for helping clients and your commitment to delivering outstanding customer service, as this will resonate well with their values.