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For Companies At a Glance
- Tasks: Welcome patients, handle appointments, and transport clinicians for home visits.
- Company: IC24, a compassionate healthcare provider making a real difference.
- Benefits: Starting pay of £12.25, enhanced rates, extra leave, and NHS pension options.
- Why this job: Join a dynamic team and make a tangible impact in patient care.
- Qualifications: Full UK driving licence, empathy, and strong IT skills required.
- Other info: Great career progression opportunities and commitment to diversity.
Receptionist / Driver Broomfield Chelmsford – Out of Hours
Must hold a full, clean, manual UK driving license.
The Role
Express innovative ideas, take initiative and save lives. Others talk about being brave, at IC24, we\’re made that way.
Receptionist Duties
- Welcoming patients with compassion and ensure confidentiality.
- Handling a variety of patient needs, including appointment booking, comfort calls, and dealing with sensitive situations.
- You\’ll need excellent empathy and strong IT skills to navigate systems while offering support, especially in moments of distress.
- Ensuring 2-way communication with the call centres to ensure efficient operations.
- Accurate record keeping
Driver Duties
- Conduct vehicle and equipment checks and safely transport clinicians to home visits where they\’ll provide essential care. You may also be accompanying clinicians into patient homes.
- Ensuring correct use of equipment and vehicles at all times.
Every shift offers variety, making it an engaging role while providing the opportunity to make a real difference in the community. There are clear pathways for career progression and development in a variety of roles within IC24.
About You
Are you ready to embrace the challenge of working in a fast-paced, out-of-hours environment? If you\’re driven, empathetic, and have a passion for patient care, you\’ll thrive with us. This role is ideal for those who enjoy variety, want to make a tangible difference, and are committed to providing excellent care to patients in the Mid & South Essex region.
What\’s in it for you:
- Hourly rate starting from £12.25
- Enhanced rates for evenings, weekends and bank holidays
- Additional annual leave above statutory minimum based on service
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and Development Opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team.
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Driver Receptionist employer: BusDevCoach.com
Contact Detail:
BusDevCoach.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Driver Receptionist
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on IC24. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your empathy skills! Since this role involves dealing with patients in sensitive situations, think of examples from your past where you've shown compassion and support. This will help you stand out during the interview.
✨Tip Number 3
Be ready for situational questions! Prepare to discuss how you'd handle various scenarios, like a distressed patient or a last-minute appointment change. This shows you're adaptable and ready for the fast-paced environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Driver Receptionist
Some tips for your application 🫡
Show Your Compassion: In your application, let us see your empathetic side! Share experiences where you've helped others, especially in challenging situations. This role is all about making a difference, so highlight your passion for patient care.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff. Remember, we want to know how you can contribute to our team!
Highlight Your IT Skills: Since you'll be navigating various systems, it's crucial to mention your IT skills. Give examples of how you've used technology in past roles, especially in a fast-paced environment. We love tech-savvy applicants!
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at BusDevCoach.com
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Driver Receptionist. Familiarise yourself with the key duties like patient interaction, appointment booking, and vehicle checks. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Empathy
Since this role involves dealing with patients in sensitive situations, be prepared to share examples of how you've shown empathy in past experiences. Think about times when you've had to handle distressing situations and how you managed to provide comfort and support.
✨Highlight Your IT Skills
As you'll need strong IT skills to navigate various systems, be ready to discuss your experience with technology. Mention any specific software or tools you've used in previous roles, and if possible, practice using similar systems before the interview to boost your confidence.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, career progression opportunities, and what a typical day looks like. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.
