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For Companies At a Glance
- Tasks: Greet patients, manage logs, and support clinicians in a fast-paced healthcare setting.
- Company: Join IC24, a leading not-for-profit social enterprise in patient-focused care.
- Benefits: Earn from £12.25 per hour, enjoy enhanced holiday rates, and access NHS discounts.
- Why this job: Be the first point of contact and make a real difference in patient care.
- Qualifications: Strong communication skills, caring attitude, and ability to work under pressure.
- Other info: Flexible shifts available, with opportunities for learning and development.
Overview
Express new ideas, take initiative and save lives. Others talk about being brave, at IC24, were made that way. From providing high quality integrated urgent care for over six million people, to thinking of innovative solutions for our patients every role at IC24 is made to be brave. Are you passionate about providing outstanding patient care and being the first point of contact in a fast-paced healthcare environment? IC24 is looking for a professional, courteous, and highly organised Receptionist to join our dedicated team in our Out-of-Hours (OOH) department.
Skills Required
What You\’ll Do
- Greet and register patients professionally and efficiently
- Manage a real-time log of expected patients
- Direct clinicians based on patient priority
- Always maintain confidentiality
- Liaise with call centres for seamless coordination
- Support doctors with communication and admin
- Ensure medical supplies and stationery are well-stocked
- Uphold and improve quality standards in patient service
- Assist with filing and general administrative tasks
Qualifications Required
- Excellent communication and organisational skills
- A caring and professional attitude
- Ability to work effectively under pressure
- Commitment to confidentiality and patient care
- Flexibility to work shifts, including evenings and weekends
Who are we?
We are Integrated Care 24 (IC24), the leading not for profit Social Enterprise providing innovative and patient focused primary care services. IC24 is committed to improving access to health and social care for our patients and reducing the demand on secondary care services. IC24 provides services to over 6 million patients, including GP led out-of-hours services, NHS 111, primary care and secondary care support services.
Location Maidstone Hospital / Tunbridge Wells Hospital / Darent Valley Hospital
Hours 2 posts available – Bank
Whats in it for you:
- Hourly rate starts from £12.25 per hour
- Enhanced Bank Holiday rates
- Additional annual leave above statutory minimum based on service
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Free membership to our reward and discount platform
- Access to Blue Light Card and other NHS Discount Schemes
Keywords
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory standard and two references.
We celebrate brave ideas and brave people.
careers.ic24.org.uk
We are committed to providing equal opportunities for all people and we particularly encourage applications from ethnic minorities, applicants with a disability and those from other under-represented groups.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team on .
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Bank Receptionist employer: BusDevCoach.com
Contact Detail:
BusDevCoach.com Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on IC24. Understand their values and mission, especially how they focus on patient care. This will help you connect your skills to what they’re looking for.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your communication and organisational skills, as these are key for a Bank Receptionist.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished. A smart outfit shows that you take the opportunity seriously and are ready to represent IC24 well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Bank Receptionist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for patient care shine through. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in people's lives.
Tailor Your CV: Make sure to customise your CV to highlight the skills and experiences that match the role of a Bank Receptionist. We love seeing how your background aligns with our mission at IC24!
Be Professional Yet Friendly: In your written application, strike a balance between professionalism and approachability. Remember, as a receptionist, you'll be the first point of contact, so we want to see that you can communicate effectively and warmly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at BusDevCoach.com
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Bank Receptionist at IC24. Familiarise yourself with patient care protocols and how to manage a busy reception area. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As the first point of contact for patients, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. This will demonstrate your ability to handle the demands of the job.
✨Emphasise Your Organisational Skills
Being organised is crucial in a fast-paced healthcare environment. Think of specific instances where you've successfully managed multiple tasks or prioritised effectively. Share these examples during your interview to highlight your suitability for the role.
✨Demonstrate Your Caring Attitude
IC24 values a caring and professional attitude. Be ready to discuss why patient care is important to you and how you’ve shown compassion in past experiences. This will resonate well with the interviewers and align with their mission of providing outstanding patient care.
