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- Tasks: Join us as a Systems Analyst focusing on Microsoft Teams and Unified Communication platforms.
- Company: Be part of a forward-thinking company revolutionising digital workplace technologies.
- Benefits: Enjoy flexible work options, competitive salary, and opportunities for professional growth.
- Why this job: Make an impact by optimising communication technologies in a dynamic and collaborative environment.
- Qualifications: Must have NV1 Security Clearance, be an Australian Citizen, and possess expert-level skills in Microsoft Teams.
- Other info: Ideal for tech-savvy individuals with 8+ years in Microsoft UC environments.
The predicted salary is between 36000 - 60000 £ per year.
The Position will be a dedicated Microsoft Teams, Direct Routing and other Unified Communication platforms. This role will work with the Digital Workplace – Unified Communication Lead to architect UC technologies such as on-premises deployment, migration to MS Teams from different platforms (E.g., Skype for Business, Zoom etc.).
Responsibilities and Accountabilities:
- Expert-Level in Microsoft Teams, Microsoft Lync / Skype-for-Business and integrated technologies
- Strong hands-on experience in complex enterprise Unified Communication platforms
- Expert-Level experience in Configuring and Administration of High Availability environment for Unified Communication technologies, Direct Routing, SBCs environments.
- Expert-Level experience Spectralink DECT-Solution
- Experience with Creation, modification and deletion of end devices, DECT servers and DECT transmitters.
- Experience with Operation of the OVOC server incl. patch management
- Experience with Luware Contact Center solutions
- Expert with managing application policy for controlling and accessing Luware routing within the Microsoft Teams client.
- Expert in managing Luware Attendant Console
- Environmental changes – consolidation, platform upgrades, SBC firmware and security management
- Test, where appropriate and possible, in a production simulated laboratory environment any new Digital Workplace Collaboration technology prior to production implementation.
- Optimize the performance of the environment, including reconfiguration, maintenance and / or upgrades.
- Plan, Develop, Test, Provision, Administer and manage all related systems related to Digital Workplace Unified Communication and collaboration
- Manage and plan both hardware and software upgrades as necessary for Digital Workplace Messaging technologies.
- Create and maintain all documentation for all architecture, build, integration, transition and maintain phases of the Digital Workplace Messaging technologies.
- Conduct hardware capacity planning and make recommendations based on future direction and needs as it relates to supporting Digital Workplace Messaging technologies.
- Support partnerships with Microsoft and other vendors that make up the Digital Workplace technology area.
You will be successful in this role if you have:
- NV1 Security Clearance is required.
- Must be an Australian Citizen
- Expert-Level in Microsoft Teams, Microsoft Lync / Skype-for-Business and integrated technologies
- Advance-Level understanding of MS Teams, Direct Routing, Meeting Room technologies such as Crestron, Surface Hubs, Poly etc.
- Advanced experience with SBC such as AudioCodes, Ribbon / Sonus, MediaPacks or any other Analog Gateways, SIP Trunks, VOIP, ISDN E1 / T1
- High-Level of understanding of Microsoft’s Productivity Software – Collaboration Suite (MS Teams, SharePoint, OneDrive)
- Strong understanding of ITIL.
- Strong knowledge of Microsoft PowerShell.
- 8+ years of working with Microsoft Teams, Skype for Business / Lync 2013 / Lync 2010, Direct Routing, SBCs and / or any Microsoft and Networking Technical related technologies.
- 4+ years of relevant work experience as a Tech Lead in technical support to Enterprise Customers.
- Proven experience in managing complex Microsoft Unified Communication and collaboration enterprise environment for large global enterprises
- Solid understanding of UC, VOIP, SBCs, MTRs
- Microsoft Certifications in the relevant Microsoft technologies required for this position.
Systems Analyst 2 - Microsoft Teams & Enterprise Voice employer: Buscojobs
Contact Detail:
Buscojobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Analyst 2 - Microsoft Teams & Enterprise Voice
✨Tip Number 1
Network with professionals in the Unified Communication field, especially those who have experience with Microsoft Teams and Direct Routing. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and technologies.
✨Tip Number 2
Join online forums or communities focused on Microsoft Teams and Unified Communication technologies. Engaging in discussions can help you gain insights and showcase your expertise, making you a more attractive candidate.
✨Tip Number 3
Consider obtaining relevant Microsoft certifications if you haven't already. Certifications demonstrate your commitment and expertise in Microsoft technologies, which is crucial for this role.
✨Tip Number 4
Prepare to discuss specific projects where you've successfully implemented or managed Microsoft Teams and related technologies. Real-world examples will highlight your experience and problem-solving skills during interviews.
We think you need these skills to ace Systems Analyst 2 - Microsoft Teams & Enterprise Voice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your expert-level experience with Microsoft Teams, Skype for Business, and other relevant technologies. Use specific examples from your past roles to demonstrate your hands-on experience in Unified Communication platforms.
Craft a Strong Cover Letter: In your cover letter, emphasise your understanding of the responsibilities outlined in the job description. Mention your experience with Direct Routing, SBCs, and any relevant certifications that align with the requirements of the role.
Showcase Relevant Projects: If you have worked on projects involving the migration to MS Teams or managing complex UC environments, be sure to include these in your application. Detail your role and the impact of your contributions to highlight your expertise.
Highlight Security Clearance: Since NV1 Security Clearance is required, make sure to clearly state your clearance status in your application. This will help demonstrate your eligibility for the position right from the start.
How to prepare for a job interview at Buscojobs
✨Showcase Your Expertise
Make sure to highlight your expert-level knowledge in Microsoft Teams and other Unified Communication platforms. Be prepared to discuss specific projects or experiences where you successfully implemented or managed these technologies.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've tackled complex issues in previous roles, especially related to Direct Routing and SBC environments. This will show your ability to think critically and adapt to challenges.
✨Familiarise Yourself with the Company’s Tech Stack
Research the specific tools and technologies used by the company, such as Luware solutions and Spectralink DECT. Being knowledgeable about their current systems will help you tailor your responses and demonstrate your interest.
✨Prepare Questions for the Interviewers
Have a list of insightful questions ready to ask the interviewers about their Digital Workplace strategies and future technology plans. This shows your enthusiasm for the role and helps you assess if the company is the right fit for you.
