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For Companies At a Glance
- Tasks: Greet patients, manage appointments, and handle invoicing in a busy healthcare setting.
- Company: Join Tāmaki Health, NZ's largest independent primary healthcare group, dedicated to exceptional patient care.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for skill development in a supportive environment.
- Why this job: Make a real impact in healthcare while working with a diverse and dynamic team.
- Qualifications: Post-secondary education and customer service experience preferred; must be reliable and detail-oriented.
- Other info: Casual role with varying hours; must have legal right to work in New Zealand.
- Locations 15 Durham St, Rangiora, Christchurch, 7400, NZ
Job Description
MEDICAL RECEPTIONIST – DURHAM HEALTH – CHRISTCHURCH (CASUAL)
Are you ready to make a meaningful impact in healthcare while working in a dynamic and supportive environment? Tāmaki Health, New Zealand\’s largest independent primary healthcare group, seeks a dedicated Medical Receptionist to join our team and help us provide exceptional care to thousands of patients daily.
ABOUT US:
Durham Health Clinic is a leading provider of general practice services in Rangiora.
As a Cornerstone-accredited practice, we are dedicated to delivering exceptional care through a wide range of services, including same-day acute care and minor surgery. Our collaborative team of professionals ensures the highest standards of care in a dynamic and community-focused setting.
WORKING HOURS:
Our clinic is open Monday to Thursday from 8:00 AM to 6:00 PM, Friday from 8:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. We offer a flexible and welcoming work environment to fit around your schedule.
This role is casual, which means you’ll work on an as-needed basis. Hours and days can vary, and there are no guaranteed shifts
KEY RESPONSIBILITIES:
1. Reception
- Professionally greet and assist patients and visitors.
- Efficiently manage patient flow.
- Handle phone calls, messages, and appointments accurately.
- Provide courteous assistance and escalate inquiries when necessary.
- Keep patients informed about wait times and emergencies.
- Monitor and promptly address patient needs in the waiting room.
3. Accounting
- Accurately handle patient invoices and claims.
- Process payments and manage banking tasks.
- Complete various forms and maintain document accuracy.
4. Privacy and Security
- Maintain patient confidentiality and adhere to security protocols.
5. Comply with allhealth and safetyprocedures and protocols.
KEY SELECTION CRITERIA:
Qualifications, Skills, and Knowledge
- Post-secondary qualification (Desirable).
- Experience in medical reception or administration (Desirable).
- Customer service background, Kiwi Host or similar training (Advantageous).
- Excellent customer service, communication, and numerical skills.
- Experience with cash handling and payments.
- Experience working in fast-paced and high-demand environments.
Personal Attributes
- A positive, Bubbly, approachable attitude that is adaptable to change and works well under pressure.
- Dedicate, reliable and consistent with excellent communication and follow through.
- A high level of integrity and confidentiality.
- Ability to work as a team.
- A high attention to detail and accuracy.
- Someone committed to health equity and cultural competency and can demonstrate an understanding of Tikanga Māori, Kawa Māori, and Te Tiriti o Waitangi.
Other Requirements
- Proof of legal right to work in New Zealand (Essential).
- NZ Driver\’s license (Desirable).
WHY JOIN US?
- Make a meaningful impact in healthcare.
- Join a dynamic and supportive team.
- Develop your skills and grow within our organisation.
- Contribute to a diverse and inclusive workplace.
- Competitive compensation and benefits.
HOW TO APPLY:
To apply for this exciting opportunity, please send your resume and a cover letter outlining your qualifications and relevant experience.
Only individuals with working rights in New Zealand will be considered for the selection process.
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Medical Receptionist - Durham Health employer: Buscojobs
Contact Detail:
Buscojobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist - Durham Health
✨Tip Number 1
Familiarise yourself with the specific services offered by Durham Health. Understanding their approach to patient care and the types of services they provide will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Highlight any previous experience in fast-paced environments, especially in healthcare or customer service. Be ready to share examples of how you've successfully managed multiple tasks while maintaining a positive attitude.
✨Tip Number 3
Demonstrate your understanding of health equity and cultural competency. Familiarise yourself with Tikanga Māori and Te Tiriti o Waitangi, as this knowledge will show your commitment to providing inclusive care.
✨Tip Number 4
Prepare questions that reflect your interest in the role and the team dynamics at Durham Health. Asking insightful questions can set you apart and show that you're genuinely interested in contributing to their mission.
We think you need these skills to ace Medical Receptionist - Durham Health
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and selection criteria. Tailor your application to highlight how your skills and experiences align with what Durham Health is looking for.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role. Mention specific experiences that demonstrate your customer service skills and ability to work in a fast-paced environment.
Highlight Relevant Experience: In your CV, focus on any previous roles in medical reception or administration. Include details about your customer service background and any training you have received, such as Kiwi Host, to make your application stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Medical Receptionist role.
How to prepare for a job interview at Buscojobs
✨Research the Clinic
Before your interview, take some time to learn about Durham Health and its services. Understanding their mission and values will help you align your answers with what they are looking for in a candidate.
✨Showcase Your Customer Service Skills
As a Medical Receptionist, excellent customer service is key. Be prepared to share examples of how you've handled difficult situations or provided exceptional service in previous roles.
✨Demonstrate Attention to Detail
This role requires accuracy in handling patient information and invoices. During the interview, highlight your attention to detail by discussing specific instances where this skill was crucial in your past experiences.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the clinic's approach to patient care to show your genuine interest in the position.
