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- Tasks: Provide first-line tech support and maintain hardware/software in a vibrant educational setting.
- Company: Leading educational institution in the UK focused on innovation and growth.
- Benefits: Professional development, training opportunities, and a supportive team environment.
- Why this job: Join a dynamic team and make a difference in education through technology.
- Qualifications: Passion for tech support and commitment to excellent customer service.
- Other info: Permanent position with great career advancement potential.
The predicted salary is between 30000 - 42000 £ per year.
A leading educational institution in the United Kingdom seeks a dedicated IT Support Technician to join their high-performing team. The role includes providing first-line technical support to staff and pupils, installing and maintaining hardware and software, and supporting network operations.
With excellent opportunities for professional development and training in a modern educational environment, this permanent position requires a commitment to delivering outstanding customer service.
Interested candidates must apply using the official School Application Form, as CVs are not accepted.
IT Support Technician — Training & Growth in Education Tech in Bury employer: Bury Grammar School
Contact Detail:
Bury Grammar School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician — Training & Growth in Education Tech in Bury
✨Tip Number 1
Get to know the institution's values and mission. When you’re preparing for your interview, think about how your skills as an IT Support Technician align with their goals in education tech. This will show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing support, brush up on how to handle tricky situations with staff and pupils. Role-play common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers. Asking insightful questions shows that you’re engaged and interested in the role. Think about what you want to know regarding their tech environment or professional development opportunities.
✨Tip Number 4
Make sure to apply through our website using the official School Application Form. It’s super important to follow their application process to the letter, as CVs won’t be accepted. We want to see you succeed, so let’s get that application in!
We think you need these skills to ace IT Support Technician — Training & Growth in Education Tech in Bury
Some tips for your application 🫡
Follow the Application Instructions: Make sure to use the official School Application Form when applying. We won't be accepting CVs, so stick to the guidelines to ensure your application gets noticed!
Show Your Passion for Education Tech: In your application, let us know why you're excited about working in education technology. We love candidates who are passionate about making a difference in the learning environment!
Highlight Your Customer Service Skills: Since this role is all about providing outstanding support, make sure to showcase any previous experience you have in customer service. We want to see how you can help our staff and pupils thrive!
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for the role!
How to prepare for a job interview at Bury Grammar School
✨Know Your Tech Inside Out
Make sure you brush up on the technical skills listed in the job description. Familiarise yourself with common hardware and software issues, as well as network operations. Being able to discuss specific troubleshooting methods will show your expertise and readiness for the role.
✨Showcase Your Customer Service Skills
Since this role involves providing support to staff and pupils, be prepared to share examples of how you've delivered excellent customer service in the past. Think about situations where you resolved issues effectively and kept users informed throughout the process.
✨Research the Institution
Take some time to learn about the educational institution you're applying to. Understand their values, mission, and any recent developments in their tech environment. This knowledge will help you tailor your answers and demonstrate your genuine interest in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and opportunities for professional development. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you.
